Inside Sales Representative

Role & responsibilities

• Generate new business opportunities through cold calling and outbound prospecting.
• Execute cold email campaigns to engage potential customers.
• Conduct follow-up calls with prospects and existing clients.
• Qualify leads and schedule meetings for the sales team.
• Maintain and update customer information in CRM platforms (Zoho CRM, HubSpot, Salesforce, etc.).
• Coordinate with the sales team for quotations, proposals, customer follow-ups, and deal progression.
• Manage software and cloud service license renewals (Microsoft 365, Google Workspace, AWS, Azure, etc.).
• Build, maintain, and monitor a healthy sales pipeline.
• Support outbound marketing initiatives and lead generation campaigns.
• Maintain customer databases and prepare sales activity reports.
• Track daily sales activities, follow-up status, and conversion metrics.
• Collaborate with internal teams to ensure timely customer responses and high service quality.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, or any related discipline.
• 6 months 3 years of experience in Inside Sales, Business Development, or Sales Support.
• Proven experience in cold calling, lead generation, and email outreach.
• Strong customer relationship management and follow-up skills.
• Hands-on experience with CRM platforms such as Zoho CRM, HubSpot, or Salesforce.
• Familiarity with sales prospecting tools such as LinkedIn Sales Navigator, Apollo.io, or similar platforms.
• Basic understanding of cloud solutions including Microsoft 365, Google Workspace, AWS, and Microsoft Azure.
• Good knowledge of Microsoft Excel, Word, PowerPoint, and other MS Office applications.
• Highly organized, target-oriented, and capable of managing multiple tasks simultaneously.

Perks and benefits

Health insurance, Provident fund, Leave encashment, Work from home, Festive Bonus, Referral bonus