Inside Sales Representative MSP, Mid-Market

Description

Keeper is hiring a driven Inside Sales Representative MSP, Mid-Market to join our high producing sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new MSP relationships in this pivotal role!

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

The ISR MM, MSP is a senior, partner-focused sales professional responsible for driving Keeper Security’s growth within strategic Managed Service Provider (MSP), MSSP, and Telco accounts. This role focuses on building executive-level relationships, executing joint business plans, and expanding recurring revenue through new customer acquisition, upsells, cross-sells, and renewals. The Mid-Market MSP Sales Representative acts as both a strategic business partner and a mentor to the SMB MSP team, ensuring consistent territory coverage and long-term growth across the MSP ecosystem.

Responsibilities

Develop and strengthen relationships at all levels within top-tier MSP, MSSP, and Telco partners to drive Keeper’s annual and monthly recurring revenue (ARR/MRR) growth

Build and execute comprehensive business plans aligned with Keeper’s go-to-market strategy, including clearly defined KPIs, SMART goals, and growth targets

Identify and close incremental business opportunities through upsells, renewals, and new service adoption for Keeper’s password management, privileged access management (PAM), and cybersecurity platform offerings

Lead joint reviews with strategic partners to evaluate performance, analyze market trends, and develop growth initiatives across Keeper’s MSP portfolio

Ensure partner sales and technical teams are trained, certified, and go-to-market ready through Keeper’s enablement programs and partner portal resources

Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes

Partner with and coach the ISR 1 to develop their consultative sales skills, pipeline management, and strategic account execution capabilities

Accurately forecast pipeline activity and revenue performance, providing strategic insights to the MSP leadership team

Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy

Ability to travel to and from customer meetings (locally, nationally, and internationally) up to 50% of the time & rent and/or operate a vehicle on behalf of the company

Requirements

3+ years of experience in B2B SaaS, cybersecurity, or Channel/MSP sales with a proven record of quota attainment

Strong understanding of the MSP/Telco ecosystem and partner-driven business models

Demonstrated experience developing and executing joint business plans and marketing initiatives

Exceptional presentation, negotiation, and executive relationship management skills

Excellent communication and organizational skills with a strong attention to detail

Proven ability to manage multiple accounts and tasks simultaneously, deadline driven

Ability to work cross-functionally with marketing, enablement, and technical teams

Experience working with a Customer Relationship Management tool, Salesforce is highly preferred

Proficiency with Microsoft Office & Google Suite programs

Strategic and entrepreneurial mindset with a passion for mentorship and continuous improvement

Willingness and ability to travel up to 10%

Benefits

Medical, Dental & Vision (Inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401k (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal 

E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification:  Non-Exempt  

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter

Employment history, qualifications, work eligibility

Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications

Scheduling information

Information From Others:

Recruiter/referral information who submit your profile

References (with your consent, before final offer)

Public professional profiles

Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability

Manage interviews and recruitment workflow

Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)

Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)

Contracting steps (for progressed candidates)

Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

Applicant tracking, recruitment systems and assessment providers

Background verification vendors (post offer)

Recruitment agencies (where applicable)

Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

You opt into our talent database for further retention by providing consent (extended retention)

You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

Access, correct, or delete your data, subject to applicable law and retention requirements

Object to or restrict processing

Withdraw consent (where applicable)

Request data portability

Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com