Inside Sales Representative (ISR)

Prospecting & List Building:

• Identify underserved market segments and build targeted prospect lists from approved industry databases, referrals, inbound inquiries, and market research.
• Opportunity Qualification: Rigorously qualify customer shipment profiles, lane requirements, volume, urgency, documentation completeness, and decision-maker fit before committing company capabilities.
• Outreach & Appointment Setting: Conduct structured cold/warm calls, business email/WhatsApp outreach, follow-ups, CRM updates, and quotation coordination with the operations team.
• Pipeline Management: Maintain a clean sales pipeline, track loss reasons for closed-lost deals, and facilitate seamless handovers to Field Sales or the GTM Lead.
• Compliance Escalation: Promptly escalate non-standard customs or regulatory compliance questions to authorized operational experts.