Inside Sales Representative (ISR)

Role & responsibilities

Key Responsibilities • Identify, qualify, and develop new business opportunities through cold calls, emails, and online networking. • Manage in-bound leads and convert them into qualified prospects. • Build strong relationships with clients and understand their IT infrastructure needs. • Promote and sell IT products & solutions (Laptops, Desktops, Workstations, Printers, Servers, Networking Equipment, etc. from OEMs like Dell, HP, Lenovo, Cisco, etc.). • Support the field sales team with appointment scheduling, quotations, and follow-ups. • Maintain accurate records of leads, opportunities, and activities in CRM. • Achieve monthly and quarterly sales targets. • Provide timely reports and market feedback to management.

Preferred candidate profile

Graduate in IT/Business/Engineering (MBA preferred). • Minimum 2 years of inside sales experience in the IT Infrastructure domain. • Strong understanding of IT hardware and solutions (servers, storage, networking, end user devices) is preferred. • Excellent communication, negotiation, and presentation skills. • Proficiency in MS Office and CRM tools. • Ability to work independently as well as in a team. • Career growth opportunities in IT sales. • Collaborative and growth-focused work environment