Inside Sales Representative - Cloud & Telecom Business
EN Plus Digital Systems · Bengaluru · onsite · Posted 50d ago
About a minute. You'll make an account on the way through.
About this role
Role Overview:
We are looking for a dynamic and customer-oriented Inside Sales Executive to drive Microsoft O365 and Azure renewals as well as net new business acquisition. The role involves engaging with existing customers for renewals, identifying upsell opportunities, and prospecting new clients to expand our cloud services footprint. The position will work closely with TTNS (our distributor) and internal team to ensure smooth execution and customer satisfaction.
Key Responsibilities:
Renewals & Upsell:
Track and manage upcoming renewals for Microsoft O365 and Azure subscriptions.
Engage with customers to ensure timely renewals and minimize churn.
Identify opportunities for upselling additional licenses, services, or higher-tier plans.
New Business Development:
Prospect and qualify new leads for Microsoft O365 and Azure solutions.
Conduct virtual product presentations and demos.
Collaborate with marketing and channel teams to generate pipeline and drive conversions.
Customer Engagement:
Maintain regular contact with customers via phone, email, and Teams.
Understand customer needs and recommend tailored O365 and Azure solutions.
Build strong relationships to foster long-term engagement.
Coordination & Reporting:
Work closely with TTNS and internal teams for pricing, provisioning, and support.
Maintain accurate records of interactions and sales activities in CRM.
Provide weekly reports on renewals, pipeline, and closures.
Key Skills & Qualifications:
1-2 years of experience in IT/Cloud/SaaS sales, preferably with Microsoft products.
Strong understanding of Microsoft O365 and Azure offerings.
Excellent communication and interpersonal skills.
Experience with CRM tools and Microsoft Office Suite.
Self-driven, target-oriented, and customer-focused.
Preferred Qualifications:
Microsoft certifications such as Microsoft 365 Fundamentals or Azure Fundamentals (AZ-900).
Experience working with distributors or channel partners.
Preferred candidate profile
Graduates with 1 or 2 year experience. Freshers can also apply.
Sourced from naukri