Inside Sales / Pre sales Specialist– Microsoft Products

Inside Sales / Telesales Executive – Microsoft Products 

Job Summary:

We are looking for an Inside Sales / Telesales Executive to engage with customers through inbound phone and chat interactions, understand their requirements, identify sales opportunities, and recommend suitable Microsoft hardware and software solutions. The ideal candidate should have strong communication and sales skills, experience in customerfacing sales or telesales, and the ability to understand customer needs, handle objections, and successfully convert opportunities into sales.

Key Responsibilities

Handle inbound phone calls and chat interactions professionally and collaboratively.

Understand customer requirements quickly and identify potential sales opportunities.

Recommend appropriate Microsoft hardware and software products based on customer needs.

Explain product features, benefits, pricing, and value propositions to customers.

Handle customer questions and overcome sales objections effectively.

Build customer trust and establish strong trusted-advisor relationships.

Convert qualified leads and customer interactions into successful sales.

Schedule and conduct follow-ups based on customer purchase intent.

Agree on clear next steps with customers and maintain timely follow-up.

Capture Voice of Customer (VOC) and Voice of Business (VOB) feedback.

Maintain accurate customer and sales information in CRM/sales tools.

Consistently achieve assigned sales, conversion, revenue, and customer-experience targets.

Stay updated on Microsoft products, hardware, software solutions, and key competitors.

Required Skills & Experience 

2+ years of experience in Sales / Telesales / Inside Sales is preferred.

Experience in consumer-facing/B2C sales is an advantage.

Experience in inbound or outbound sales, telesales, telecalling, or contact-center sales. Strong verbal and written communication skills.

Good customer-handling and relationship-building skills.

Strong ability to ask probing questions, identify customer needs, handle objections, and close sales.

Good typing and computer skills; approximately 55 WPM in English or equivalent proficiency in the required local language.

Good understanding of CRM systems, sales applications, and customer-management tools.

Basic understanding of Microsoft products, software, hardware, and competing solutions.Native or near-native proficiency in the required language along with good market and cultural awareness.

Contact:

Veera-[phone removed]