Inside Sales Officer

Company Overview:

Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. As an innovative, technology driven and customer focused organization, the company is committed to keep pace with the revolutions in the Security and Telecom industries. With around 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways and Communication Endpoints. These solutions are feature-rich, reliable and conform to the international standards. Having global footprints in Asia, Europe, North America, South America and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products.

We aspire to be world-leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers.

Brief Job Description:

• Assigned Territory: Country or State or City
• Source new sales opportunities through inbound lead follow-up and outbound cold calls, emails, and online data research.
• Planning and strategizing meetings with the prospective clients and clearing all their doubts on the products and services.
• Assign qualified opportunities to the appropriate sales managers for further development and closure.
• Research for opportunities that enhance sales, identify key players and generate interest
• Maintain and expand our database of prospects within your assigned territory

Performance Indicators:

• Monthly Sales, Billing Points per Month; Product Presentations; Calls; Contacts; Technical Trainings.
• Database generation from the assigned Territory through different sources.
• Schedule & deliver Online or In-Person Company and Product Presentations, Solutions/Products Presentations, Technical Demo.
• Quotation for First Billing /First Project Quotations.
• Collect Order and Payment for Samples, Collect Customer Inquiries from SI.
• Prepare and Manage Quotations & Customer Orders, Installation and Configuration.

Required Skills:

• Good communication skills (verbal & written)
• Familiarity with MS Office tools (mainly MS Excel)
• Good analytical skills with zeal to learn
• Cold calling / Tele-calling experience
• Client servicing
• EMail marketing
• Market research