Inside Sales Manager

Role & responsibilities :

• Sales : Connect with sellers who are already selling on ecommerce platform and explain about plan, its features, benefits, eligibility, and commercial terms to sellers and drive plan adoption.
• Sales growth discussion: Understand the seller's current business performance, challenges, and growth goals and explain how the plan may support their sales objectives.
• Outbound calling: Make regular calls to assigned seller accounts and conduct structured sales conversations.
• Follow-ups: Maintain a systematic follow-up pipeline for interested, undecided, and previously contacted sellers.
• Seller relationship management: Maintain professional relationships with sellers even when they do not immediately purchase the plan.

Preferred candidate profile :

• Graduate in any discipline; candidates with a background in Business Administration, Sales, Marketing, or E-commerce, will be preferred.
• 1 - 3 years of experience in E-commerce, Seller Management, Marketplace Operations, Telecalling, Sales, or Customer Relationship Management.
• Freshers who are keen to join in sales and marketing.
• Basic understanding of major e-commerce platforms such as Flipkart, Amazon, Meesho, or similar marketplaces.
• Should have a basic understanding of seller onboarding, seller account management, product listing, order management, and marketplace processes.
• Strong communication skills with the ability to communicate effectively with sellers over phone, WhatsApp, and email.
• Should be comfortable conducting seller calls, explaining products/services, resolving queries, and providing regular follow-ups.
• Ability to understand seller requirements and provide appropriate guidance regarding onboarding and marketplace growth opportunities.
• Good negotiation, convincing, and relationship-management skills.
• Should be target-oriented, proactive, and comfortable working in a sales/operations-driven environment.
• Candidates with experience in seller acquisition, seller support, marketplace operations, or e-commerce sales will be given preference.
• Should be willing to learn new e-commerce tools, processes, and platforms