Inside Sales Manager-USA Market-Bangalore

Job Summary: We are looking for an experienced Inside Sales Manager to drive business development activities in the US market, focusing on B2B sales and engineering services. The ideal candidate should have strong experience in lead generation,prospecting , cold calling, email outreach and managing the sales pipeline.

Key Responsibilities

• Lead, manage, and mentor the Lead Generation/Inside Sales team to achieve individual and team KPIs.
• Monitor daily team performance, productivity, and lead quality through regular reviews and dashboards.
• Develop and implement lead generation strategies to maximize qualified opportunities for the sales team.
• Conduct regular coaching sessions, performance reviews,and training programs to enhance team capabilities.
• Collaborate with Sales Managers to ensure smooth lead handoff and alignment on target accounts and campaigns.
• Define and track KPIs such as lead volume, conversion rates, response time, and pipeline contribution.
• Optimize lead generation processes, workflows, and CRM utilization.
• Identify process improvements and implement best practices to improve efficiency and effectiveness.
• Recruit, onboard, and develop Inside Sales Executives as required.
• Prepare and present weekly and monthly performance reports to senior leadership.
• Ensure adherence to sales processes, compliance requirements, and data quality standards.
• Foster a high-performance, collaborative, and results-driven team culture.

Required Qualifications

• Bachelor's degree in Business Administration Marketing, Sales, or a related field (MBA preferred).
• 8+ years of experience in Inside Sales, Lead Generation, or Business Development.
• Minimum 24 years of experience managing Inside Sales or Lead Generation teams.
• Strong understanding of B2B sales processes and lead qualification methodologies.
• Experience with CRM platforms such as Salesforce,HubSpot, Zoho CRM, Microsoft Dynamics, or similar.
• Excellent leadership, coaching, communication, and stakeholder management skills.
• Strong analytical skills with the ability to interpret sales metrics and drive performance improvements.