Inside Sales Executive

ABOUT SIGENERGY INDIA

Sigenergy India, part of the Failte Solar Group, operates in the clean-energy and renewable-energy sector, with a focus on solar energy, energy storage and related technologies.

ROLE PURPOSE

We are seeking a commercially minded Inside Sales Executive to grow Sigenergys business in Ireland. Working primarily by phone, email, and digital channels, you will engage installers, contractors, distributors, and other trade customers; qualify enquiries and prospects; progress opportunities through the sales cycle; and convert demand into profitable orders. You will work closely with Key Account Managers and internal teams to deliver responsive customer experience and a reliable handover from sales to fulfilment.

KEY RESPONSIBILITIES

• Own and progress a pipeline of inbound enquiries and proactively sourced prospects across the Irish market, using phone, email, and other appropriate digital channels.
• Qualify prospects by understanding their projects, timelines, purchasing needs, technical requirements, and decision process; agree clear next steps for each opportunity.
• Conduct discovery conversations and product presentations, explaining relevant energy storage, EV charging, and smart energy management solutions in a clear, customer-focused way.
• Prepare tailored quotations and proposals, follow up consistently, address customer questions and objections, and negotiate within agreed pricing and commercial guidelines.
• Convert qualified opportunities into orders and achieve agreed activity, pipeline, revenue, and conversion targets; maintain accurate, timely records in the CRM or sales system.
• Reactivate dormant leads and existing accounts, identify cross-sell and repeat-order opportunities, and build lasting relationships with installers, contractors, distributors, and trade customers.
• Coordinate with Key Account Managers on strategic accounts and larger opportunities, keeping ownership, communications, and next steps clear.
• Partner with product, operations, warehouse, logistics, procurement, and finance colleagues to confirm product availability, support order fulfilment, and resolve customer issues.
• Provide customers with clear updates on pricing, promotions, order status, and delivery expectations; support after-sales follow-up and customer satisfaction.
• Review pipeline and sales performance, share market and customer feedback, and contribute to accurate forecasting and continuous improvement of inside-sales activity.

QUALIFICATION & EXPERIENCE

• Experience in inside sales, tele-sales, business development, or a target-driven customer-facing sales role; experience selling to business customers is an advantage.
• Confident communication, listening, discovery, presentation, and follow-up skills across phone, email, and digital channels.
• A proactive and organized approach to managing multiple opportunities, prioritizing activity, and progressing deals with a decision.
• Commercial awareness and the ability to discuss value, pricing, and customer needs professionally while working within agreed guidelines.
• Comfort using Microsoft Office, email, CRM, and order-management systems; accurate record-keeping and attention to detail.
• Collaborative approach and ability to coordinate effectively with sales, operations, logistics, and finance teams.
• Experience in electrical, heating, plumbing, solar, energy storage, EV charging, or the wider renewable energy sector is an advantage.