Inside Sales Executive

Inside Sales Executive – Job Description

Location: Kolkata (Work From Office – Salt Lake)
Employment Type: Full-Time
Work Hours- 12:15 PM - 9:30 PM
Experience: 0–3 Years
Salary: Competitive Salary + Performance-Based Incentives
Personal Laptop: Mandatory

About House of EdTech

House of EdTech (Goenka Kachave LLP) is a rapidly growing, multi-entity EdTech organization focused on delivering large-scale, outcome-driven professional education across high-impact domains such as:

• Artificial Intelligence (AI)
• Finance
• Data
• Product Management
• Business Skills

Founded by Aditya Goenka (Founder of Be10x & Office Master) and Aditya Kachave (Be10x, IIT Kharagpur alumnus), House of EdTech combines industry-relevant curriculum, practitioner-led learning, and performance-driven execution.

The organization helps professionals and entrepreneurs enhance their skills, improve productivity, and accelerate career growth.

Company Highlights

• 5+ million learners across India and international markets
• Annual Recurring Revenue (ARR) exceeding 500 crore
• 2,500+ employees across Sales, Marketing, Technology, Product, and Operations
• Strong presence in Pune and Kolkata with pan-India digital reach

Brand Portfolio

be10X — Practical AI tools and productivity solutions that help professionals work smarter using real-world AI applications.

Office Master — Professional productivity and business skills programs.

AI for Techies — AI and technology-focused learning programs.

Dr. Finance — Personal finance education.

Profit Uni — Stock market and trading education.

SpringPad — Data, analytics, and business intelligence programs.

Role Overview

We are looking for an Inside Sales Executive who will be responsible for payment follow-ups, customer engagement, revenue realization, and supporting the conversion of interested leads into enrolled customers.

The role involves regular communication with customers, coordinating with the Sales team, assisting with payment and enrollment processes, and ensuring timely closure of outstanding payments.

Key Responsibilities Lead Conversion & Revenue Realization

• Follow up with customers who have paid the initial booking amount.
• Convert interested leads into enrolled customers.
• Assist customers in completing full payments.
• Maximize revenue through consistent and structured follow-ups.
• Track and close pending payment cases.

Onboarding & Payment Assistance

• Guide customers after workshops and other sales interactions.
• Assist customers with EMI and one-time payment options.
• Help resolve payment and enrollment-related issues.
• Ensure customers have a smooth transition from payment to onboarding.

Customer Engagement & Support

• Make outbound calls to customers and prospective learners.
• Answer queries related to courses, pricing, payment options, and enrollment.
• Understand customer concerns and provide appropriate assistance.
• Maintain professional and consistent communication throughout the payment process.

Sales Coordination

• Coordinate closely with the Sales team.
• Track workshop-to-enrollment conversions.
• Monitor customer payment status.
• Ensure accurate communication regarding pricing, offers, and payment options.

Reporting & Tracking

• Track leads and payment follow-ups on a daily basis.
• Monitor customer onboarding and payment progress.
• Maintain accurate payment and conversion reports.
• Document customer interactions and follow-up status.

Process Improvement

• Identify payment and onboarding drop-off points.
• Suggest improvements to the payment follow-up process.
• Contribute to improving workshop-to-enrollment conversion.
• Identify recurring customer concerns and communicate them to relevant teams.

Required Qualifications Must Have

• Graduate in any discipline.
• 0–3 years of experience in Sales Support, Payment Collections, Tele-calling, Payment Follow-ups, or Inside Sales.
• Strong verbal and written communication skills.
• Good negotiation and persuasion skills.
• Comfortable making outbound calls and following up with customers.
• Personal laptop is mandatory.

Technical Skills

• Basic knowledge of MS Excel.
• Good documentation and reporting skills.
• CRM knowledge is preferred.

Core Competencies

• High ownership and accountability.
• Excellent communication skills.
• Persistence and follow-up discipline.
• Structured and organized working style.
• Customer-focused approach.
• Revenue-focused mindset.
• Ability to work in a target-driven environment.

What We Offer

• Career growth opportunities.
• Learning and development opportunities.
• Exposure to structured sales and revenue processes.
• Collaborative work environment.
• Leadership exposure.
• Performance-driven culture.
• Work-from-office opportunity in Salt Lake, Kolkata.

Ideal Candidate

The ideal candidate:

• Is confident and comfortable speaking with customers.
• Has strong follow-up and persuasion skills.
• Can work effectively in a target-driven environment.
• Takes ownership of payment closures and revenue realization.
• Maintains accurate records and reporting.
• Demonstrates persistence and accountability.