Inside Sales Executive

Job Description

Job Title: Inside Sales Executive.

No of Vacancy: 2

Job Location:- Andheri

Years of Experience: 0 -5 years

Salary Range:- Upto 40k

Working Days Monday to Saturday with 2 Saturdays Off

Job Purpose;- Vedia Solutions, a division of Laxmi Dental Limited, is looking for a customer-focused and result-oriented Inside Sales Executive to manage international client interactions through calls, emails, and live chat. The ideal candidate should possess excellent communication skills, a professional approach, and the ability to build strong client relationships across international markets.

Roles & Responsibilities

• Handle inquiries from international clients through phone calls, emails, and live chat.
• Respond promptly and professionally to customer queries, product inquiries, and service requests.
• Identify customer requirements and recommend suitable products or solutions.
• Follow up with prospective clients and existing customers to generate business opportunities and drive sales.
• Build and maintain strong relationships with international clients to ensure customer satisfaction and repeat business.
• Prepare quotations, share product information, and coordinate with internal teams for order processing and timely delivery.
• Maintain accurate records of client interactions, inquiries, follow-ups, and sales activities in the CRM system.
• Achieve assigned sales targets, response-time standards, and customer service KPIs.
• Coordinate with internal departments to resolve customer concerns and ensure smooth order execution.
• Maintain professional communication and adhere to international client service standards.

Education and Experience

• Graduate in any discipline; a degree in Business Administration, Sales, or Marketing is preferred.
• Prior experience in inside sales, international sales, customer support, or a similar role is preferred.
• Excellent verbal and written communication skills in English.
• Strong email drafting, telephone etiquette, and live-chat handling skills.
• Customer-oriented mindset with good negotiation, persuasion, and problem-solving abilities.
• Ability to manage multiple client conversations and follow-ups simultaneously.
• Basic knowledge of MS Office and CRM tools.
• Willingness to work in shifts aligned with international time zones, if required.

Company website:

https://www.laxmidentallimited.com/

Interested candidates can send me their resume via email to [email removed] or can call on [phone removed].