Inside Sales Executive

Company Description Founded in 1990, D.K Industries is a leading India-based manufacturer of natural henna, indigo powder, herbal hair colors, and Ayurvedic hair care products. Headquartered in Ghaziabad near Delhi, the company manages all manufacturing in-house, from direct farm sourcing to final dispatch, ensuring strict quality control. With a team of over 125 professionals and exports to more than 40 international markets, D.K Industries serves global distributors and brands through bulk supply, private label, white label, and customized packaging solutions. The company actively participates in major international exhibitions such as Beautyworld Middle East, Cosmoprof Bologna, Cosmoprof Hong Kong, and Beauty Eurasia. By combining traditional Indian herbal expertise with modern manufacturing, D.K Industries delivers safe, effective, and globally trusted natural hair color solutions.
Role Description This is a full-time, on-site Inside Sales Executive role based in Ghaziabad. The Inside Sales Executive will handle inbound and outbound sales calls, qualify leads, and convert opportunities into orders for domestic and international clients. Daily responsibilities include lead generation, maintaining customer databases, preparing quotations, and coordinating with the operations and dispatch teams to ensure timely delivery. The role involves managing customer inquiries, providing product information, following up on prospects, and supporting private label and bulk order requirements. The Inside Sales Executive will also collaborate with the sales leadership to meet sales targets, contribute to sales reports, and support participation in trade shows and exhibitions.
Qualifications

• Strong Inside Sales and Sales skills, with experience in converting leads into business.
• Proficiency in Lead Generation and prospecting through calls, email, and online channels.
• Excellent Communication skills, including clear written and verbal interaction with domestic and international clients.
• Solid Customer Service abilities, with a focus on relationship-building and customer retention.
• Basic proficiency in CRM tools and MS Office (Excel, Word, PowerPoint).
• Prior experience in B2B sales, FMCG, cosmetics, or export-oriented manufacturing is an advantage.
• Ability to work in a fast-paced, target-driven environment with attention to detail and follow-through.
• Bachelor's degree in