Inside Sales Executive

Company Description Biotech Desk is a specialized life sciences organization focused on recombinant DNA technology, DNA libraries, metagenomics, protein crystallography, custom synthesis of building blocks, and custom and catalog antibodies. Supported by a global network of Indian scientific experts, the company benefits from experienced guidance in its strategic and operational decisions. Biotech Desk has established a strong customer base in India and has deep insight into local market needs and expectations. The company aims to provide high-quality scientific solutions and responsive service to research institutions, laboratories, and industry partners.

Role Description The Inside Sales Executive role is a full-time remote position responsible for driving revenue growth and supporting customers across Biotech Desk's product and service portfolio. Daily activities include identifying and qualifying leads, managing inbound and outbound sales calls and emails, and maintaining a robust sales pipeline in the CRM system. The role involves presenting company portfolio information in an accessible way, preparing quotations, following up on proposals, and coordinating with operations or technical teams to ensure accurate order fulfillment. The Inside Sales Executive will build and maintain strong customer relationships, respond to inquiries, resolve basic issues, and provide proactive support to enhance customer satisfaction. The position requires regular collaboration with marketing and business development teams to align sales efforts with campaigns and market trends.

Qualifications

• Candidates should possess strong Inside Sales and Sales skills, including pipeline management and closing capabilities.
• Candidates should possess Lead Generation skills to research, identify, and qualify prospective customers.
• Candidates should possess excellent Communication skills for clear, professional phone, email, and virtual interactions.
• Candidates should possess Customer Service skills to handle inquiries, provide product information, and support long-term relationships.
• Familiarity with biotechnology or life sciences products and terminology is highly beneficial.
• Experience using CRM tools and basic sales reporting is preferred.
• Ability to work independently in a remote setting, manage time effectively, and meet targets.
• Bachelor's degree in science, business, or a related field, or equivalent practical experience.