Inside Sales Executive

LanguagesEnglish, HindiDelhi location

Languages—English, Malayalam, Tamil—Bangalore location

About the Role

We are looking for a confident and enthusiastic Inside Sales Associate to be the first point of contact with potential clients. The candidate will be responsible for making outbound calls, understanding customer requirements, generating interest in our ERP solution, qualifying leads and scheduling meetings for the Sales/Business Development team.

This is an excellent opportunity for someone who enjoys speaking with customers, building relationships and working towards sales targets.

Key Responsibilities

• Make outbound calls to prospective clients and introduce the company's ERP solutions.
• Act as the first calling point for potential customers.
• Understand the client's business requirements, challenges and current processes.
• Qualify leads based on business requirements, budget, decision-making authority and potential.
• Generate interest and create awareness about the ERP product.
• Schedule qualified meetings/demos for the Sales/Business Development team.
• Maintain accurate records of calls, conversations, follow-ups and meetings in the CRM/HRMS system.
• Follow up with prospects regularly and ensure no qualified lead is missed.
• Coordinate with the sales team to ensure smooth handover of qualified leads.
• Achieve daily/weekly/monthly calling and meeting-generation targets.
• Provide regular updates on lead status and calling performance.
• Understand the ERP product thoroughly enough to communicate its key benefits and value proposition to prospects.

Requirements

• 0 –1 year of experience in Inside Sales, Telecalling, Telesales, Lead Generation or Business Development.
• Excellent verbal communication and interpersonal skills.
• Confident and comfortable making a high volume of outbound calls.
• Good ability to understand customer requirements and ask relevant questions.
• Strong follow-up and persuasion skills.
• Target-oriented and self-motivated.
• Basic knowledge of CRM tools and MS Office/Google Workspace.
• Ability to handle rejection professionally and maintain a positive attitude.
• Malayalam and Tamil language proficiency is preferred.
• Prior experience selling ERP, SaaS, IT products or B2B solutions will be an added advantage.

Key Performance Indicators (KPIs)

• Number of outbound calls per day
• Qualified leads generated
• Meetings/demos scheduled
• Meeting conversion rate
• Follow-up completion
• Lead-to-meeting conversion
• Monthly meeting-generation target

What We Are Looking For

We are looking for someone who is energetic, articulate, persistent and customer-focused, with the confidence to initiate conversations with new prospects and the ability to turn a cold call into a meaningful business conversation.

If you are someone who enjoys talking to people, understands sales and loves achieving targets, we would love to hear from you.