Inside Sales Executive

Job Description Inside Sales Executive

Company: Prozo

Role: Inside Sales Executive

Location: Panchkula

Experience: 1-4 Years

Employment Type: Full-time

About Prozo

Prozo is a tech-enabled supply chain and fulfillment company helping businesses manage warehousing, logistics, fulfillment, and distribution through an integrated technology-driven platform. Role Overview We are looking for an Inside Sales Executive who will be responsible for generating leads, connecting with potential customers, understanding their business requirements, and converting opportunities into sales. The ideal candidate should have good communication skills, a sales-oriented approach, and the ability to manage the complete sales cycle over calls, emails, and online meetings.

Key Responsibilities

Generate and qualify leads through cold calling, online research, referrals, and inbound enquiries.

Make outbound calls to prospective clients and understand their business and logistics requirements.

Explain Prozo's warehousing, fulfillment, logistics, and supply chain solutions to potential customers.

Identify customer needs and recommend suitable solutions.

Maintain regular follow-ups with prospects through calls, emails, and WhatsApp.

Schedule meetings and product/service discussions with potential clients.

Manage leads through the complete sales funnel, from initial contact to conversion.

Maintain accurate lead and customer information in CRM / sales trackers.

Achieve assigned monthly/weekly sales and revenue targets.

Coordinate with internal teams for pricing, solutioning, proposals, and onboarding.

Track competitor activities and market opportunities.

Prepare regular reports on calls, leads, conversions, pipeline, and revenue.

Required Skills

Excellent verbal and written communication skills.

Good convincing and negotiation skills.

Strong lead generation and cold-calling ability.

Ability to understand customer requirements and present solutions.

Good follow-up and relationship-management skills.

Target-oriented and comfortable working with sales targets.

Basic knowledge of CRM, MS Excel/Google Sheets, and email communication.

Experience in B2B sales / Inside Sales / Lead Generation will be preferred.

Preferred Candidate Profile

1-4 years of experience in Inside Sales, B2B Sales, Telesales, Lead Generation, or Business Development

Candidates from Logistics, Supply Chain, Warehousing, E-commerce, SaaS, 3PL, or related industries will be preferred.

Candidates should be comfortable with high-volume calling and regular follow-ups.

Candidates based in or willing to work from Panchkula or Gurgaon. Key Performance Indicators (KPIs)

Number of calls and qualified leads generated.

Lead-to-meeting conversion.

Meeting-to-opportunity conversion.

Sales/revenue achievement.

Pipeline value.

Customer conversion rate.

Follow-up and CRM discipline.