Inside Sales Executive

Key Responsibilities

• Research and identify potential customers across IT/ITES, Pharma, BFSI, MNCs and large Indian corporates.
• Identify and connect with key decision-makers including Facility Heads, EHS/HSE Heads, Security Heads, Admin Heads and Purchase/Procurement Heads.
• Use LinkedIn and other prospecting tools for market research, account mapping and identification of new business opportunities.
• Conduct B2B outbound calling, email communication and structured follow-ups to generate qualified leads and meetings.
• Develop and maintain relationships with identified Key Accounts, regularly engaging them to identify upcoming Projects, AMC/Service requirements and other business opportunities.
• Understand and qualify customer requirements and coordinate with Field Sales and Presales teams for further technical/commercial discussions.
• Coordinate with Presales for timely preparation and submission of proposals/quotations and follow up with customers on submitted proposals.
• Maintain systematic follow-up on leads and opportunities until they progress to the appropriate stage in the sales pipeline.
• Maintain accurate lead, account, opportunity and follow-up information in CRM and prepare periodic MIS.
• Coordinate effectively with Inside Sales, Field Sales, Presales and Operations to ensure smooth flow of customer opportunities.

Key Skills

• Strong B2B outbound calling and lead-generation skills
• Market research and LinkedIn prospecting
• Excellent communication and relationship-building skills
• Key-account engagement and follow-up
• Ability to understand customer requirements and technical solutions
• Strong coordination and follow-through
• CRM and sales process discipline
• Analytical and MIS skills

Qualifications

• Graduate / Post Graduate
• 2–4 years of relevant experience in B2B Inside Sales, Lead Generation or Business Development
• Proven experience in cold calling, corporate lead generation and account follow-up
• Experience dealing with MNCs / large corporate customers will be preferred
• Exposure to Fire & Life Safety, Electronic Security, ELV, BMS, Facility Management or other technical B2B solutions will be an advantage
• Willingness to travel for local client meetings as and when required.