Inside Sales Executive

Company Description Hike Education is a leading EdTech organization that partners with top business schools to support learners pursuing higher education and professional growth. Founded in 2014 by CEO Rahul Sharma, the company focuses on bridging the gap for ambitious professionals through flexible, career-oriented programs. From its beginnings in Noida, Hike Education has expanded to more than five locations and has supported over 100,000 professionals in achieving their career objectives. The company works with universities to offer online Distance MBA programs, bachelor's degrees, and industry-relevant courses such as Data Science, Digital Marketing, Applied Finance, and certificate programs. Hike Education is committed to building future leaders and skilled talent that contribute to both individual success and organizational growth.
Role Description This is a full-time, on-site Inside Sales Executive role based in Gurugram. The Inside Sales Executive will engage with prospective learners via calls, emails, and messaging platforms to understand their educational and career goals, and recommend suitable programs offered through partner institutions. Responsibilities include managing inbound and outbound leads, conducting detailed counseling sessions, explaining course features, fees, and admission processes, and guiding prospects through enrollment. The role involves maintaining accurate records in CRM systems, following up consistently to convert leads, and meeting or exceeding monthly sales and conversion targets. The Inside Sales Executive will collaborate with marketing and academic teams to ensure a smooth learner experience and provide feedback on learner needs and market trends.
Qualifications

• Candidates should possess strong Inside Sales and Sales skills, with a track record of meeting targets or quotas.
• Candidates should possess Lead Generation skills, including prospecting, qualifying inquiries, and nurturing potential learners.
• Candidates should possess excellent Communication skills for clear, empathetic, and persuasive interactions across phone, email, and digital channels.
• Candidates should possess Customer Service skills to provide professional support, resolve queries, and ensure a positive learner experience.
• Candidates should ideally have experience in EdTech, education counseling, or related industries.
• Candidates should have strong organizational and time management abilities, with comfort using CRM and basic office productivity tools.
• A bachelor's degree in any discipline is preferred; relevant sales or counseling certifications are an advantage.
• Ability to work on-site in Gurugram with flexibility for extended hours during peak admission periods.