Inside Sales Executive

Job Title - Inside Sales Executive

Company: AIRIQ B2B Online Pvt. Ltd.

Department: Sales

Job Type: Full-Time

Location: Gurugram

Work Mode: On-Site

About the Role:

We are looking for a dynamic and target-oriented Inside Sales Executive to join our Sales team at AIRIQ B2B Online. The ideal candidate will be responsible for generating and converting business opportunities, engaging with travel agents and B2B clients, promoting our travel solutions, and driving revenue through effective relationship management and sales activities.

The candidate should have strong communication and negotiation skills, a customer-focused approach, and the ability to work in a target-driven environment.

Key Responsibilities:

• Generate new business opportunities through outbound calls, leads, references, and other sales channels.
• Connect with travel agents, agencies, and B2B travel partners to understand their requirements.
• Promote AIRIQ B2B Online's travel products, services, and technology solutions.
• Handle inbound leads and convert qualified prospects into active business accounts.
• Follow up with prospective and existing clients to drive lead conversion and revenue growth.
• Build and maintain strong relationships with travel agents and B2B clients.
• Understand client requirements and recommend suitable travel solutions.
• Conduct product/service demonstrations and explain features, benefits, pricing, and processes.
• Achieve assigned monthly/quarterly sales targets and KPIs.
• Maintain accurate records of leads, follow-ups, conversions, and client interactions in the CRM/system.
• Coordinate with internal teams such as Operations, Product, Support, and Finance to ensure smooth client onboarding and service delivery.
• Identify opportunities for upselling and cross-selling additional products/services.
• Monitor market trends, competitor offerings, and customer feedback to identify new business opportunities.
• Resolve basic client queries and ensure timely escalation of operational issues when required.
• Prepare regular sales updates and reports for management.

Required Skills & Qualifications:

• Graduate in any discipline.
• 1–4 years of experience in Inside Sales, B2B Sales, Telesales, Business Development, or a similar role.
• Experience in the Travel, Travel Technology, OTA, B2B Travel, or Hospitality industry will be preferred.
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and relationship-management skills.
• Comfortable making a high volume of outbound calls and following up with prospects.
• Strong sales orientation with a track record of achieving targets.
• Good understanding of MS Excel/Google Sheets and CRM tools.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Strong follow-up skills and a result-oriented approach.

Preferred Candidate Profile:

• Experience handling B2B travel agents or corporate travel clients.
• Knowledge of airline ticketing, hotels, GDS, travel APIs, or B2B travel platforms will be an added advantage.
• Comfortable working in a fast-paced and target-driven environment.
• Strong ownership, accountability, and willingness to learn.

Key Performance Indicators (KPIs):

• Monthly sales/revenue achievement.
• Lead-to-conversion ratio.
• Number of new clients/accounts onboarded.
• Outbound calls and follow-up activity.
• Client activation and retention.
• Upselling/cross-selling performance.
• Revenue generated per account.
• Customer engagement and response time.

What We Offer:

• Opportunity to work with a growing B2B Travel-Tech organization.
• Exposure to travel technology, distribution, and B2B business operations.
• Learning and growth opportunities within the Sales function.
• Performance-driven work environment.

If you are passionate about sales, enjoy interacting with clients, and want to build your career in the Travel-Tech industry, we would love to hear from you.