Inside Sales Executive

Company Description Balance Nutrition (Balancenutrition.in) is dedicated to making weight loss stress-free and convenient for clients worldwide. The company has served over 75,000 clients across more than 94 countries through comprehensive weight loss and lifestyle management programs. Balance Nutrition focuses on creating positive, engaging experiences using unique e-kits, guides, health content, recipes, and continuous client support. A robust technology team develops web and mobile platforms to realize the company's vision, while qualified, in-house-trained dietitians, digital marketing, and business support teams drive innovation and growth. The organization is committed to being a proactive health care provider and expanding its reach through franchise and nutripreneur partnerships.
Role Description The Inside Sales Executive is a full-time, on-site role based in Mumbai. This role involves handling inbound and outbound calls, engaging prospective clients, explaining Balance Nutrition's services and programs, and converting leads into paying clients. The Inside Sales Executive will follow up with leads generated through digital campaigns, maintain accurate records in the CRM, and coordinate with dietitians and the business support team to ensure a smooth client onboarding experience. Responsibilities also include achieving sales targets, providing excellent customer service, addressing client queries, and sharing feedback from clients to help improve offerings and processes. The role requires active collaboration with marketing and operations to support promotions and enhance client satisfaction.
Qualifications

• Strong Inside Sales and Sales skills to manage consultations, conversions, and achieve revenue targets.
• Lead Generation experience, including handling inquiries from digital campaigns and proactively nurturing prospects.
• Excellent Communication skills for clear, empathetic, and persuasive interactions over phone, email, and chat.
• Customer Service abilities to handle queries, resolve concerns, and ensure a positive client experience.
• Comfort using CRM tools and basic computer applications for tracking leads and maintaining records.
• Prior experience in health, wellness, nutrition, or service-based industries is an advantage.
• Ability to work on-site in Mumbai, manage time effectively, and handle a high volume of interactions.
• Minimum educational qualification: bachelor's degree or equivalent; sales training or certifications are a plus.