Inside Sales Executive

Company Description Hike Education is a leading EdTech organization that partners with top business schools to support and guide learners in their academic and professional journeys. Founded in 2014 by CEO Rahul Sharma, the company focuses on bridging the gap for ambitious learners seeking higher education and career growth. From a small space in Noida, Hike Education has expanded to more than five locations and continues to grow. It has supported over 100,000 professionals through programs such as Distance MBA, bachelor's degrees, and skill-focused courses in Data Science, Digital Marketing, Applied Finance, and other certificate programs. The organization is committed to building future-ready leaders and skilled professionals who contribute to organizational and personal success.
Role Description This is a full-time, on-site Inside Sales Executive role based in Gurugram. The Inside Sales Executive will engage with prospective learners via calls, emails, and online channels to understand their educational and career goals, present suitable programs, and guide them through the enrollment process. Day-to-day activities include lead qualification, follow-ups on inquiries, maintaining accurate records in CRM systems, and ensuring a positive experience throughout the admission cycle. The role involves collaborating with marketing and academic counseling teams to convert leads into enrollments, achieve sales targets, and provide timely information about courses, fees, and schedules. The Inside Sales Executive is expected to uphold a learner-centric approach and represent Hike Education's values in all interactions.
Qualifications

• Demonstrated Inside Sales experience with strong skills in lead generation and conversion.
• Excellent communication and customer service skills, with the ability to build trust and rapport with diverse learners.
• Proven sales abilities, including negotiating, closing deals, and working toward monthly and quarterly targets.
• Comfort with using CRM tools, MS Office, and online communication platforms for daily operations.
• Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).
• Previous experience in EdTech, education counseling, or service-based sales is an advantage.
• Strong problem-solving skills, resilience, and the ability to work in a fast-paced, target-driven environment.
• Willingness to work flexible hours as needed to connect with prospective learners.