Inside Sales Executive

About the Company:

Accordible is a fast-growing B2B facility management and engineering services company serving 600+ active clients across India from 5-star hotels and hospitals to malls and corporate. Driven by a customer-centric approach and supported by trained teams and structured processes, we aim to deliver consistent value and build long-term business relationships with our clients. As we grow, we are building a team of ambitious professionals who are ready to contribute to the company's success and grow along with it.

Position Overview:

The Inside Sales Executive will be responsible for managing and progressing sales opportunities through the complete sales cycle. The primary responsibility is to manage, nurture and convert opportunities.

Key Responsibilities:

1. Lead Qualification & Client Engagement

• Generate leads, understand incoming and assigned leads and assess their business potential.
• Connect with relevant decision-makers and understand their actual requirements, timeline, current vendor status and buying intent.

• Ask the right questions to qualify opportunities and identify the appropriate next action.

2. CRM & Pipeline Management

• Maintain complete and accurate information in the CRM, including lead stage, client discussions, follow-up dates, next actions and expected closure.
• Maintain visibility of every active opportunity and ensure the pipeline is updated consistently.

• Ensure no opportunity is missed due to poor follow-up or incorrect CRM management.

3. Lead Nurturing & Follow-Up

• Maintain structured follow-ups with prospects throughout the sales cycle.
• Nurture clients where the requirement is not immediate and reconnect at the right stage.
• Build professional relationships with decision-makers and keep opportunities active.

4. Objection Handling

• Understand the actual reason behind client objections and respond with the right solution or value proposition.
• Handle objections related to price, service, competition, timing or existing vendors.
• Keep qualified opportunities moving forward instead of allowing them to become inactive.

5. Aligning Meeting, Site Visit & Proposal Follow-Up

• Schedule qualified meetings and site visits where required and ensure proper internal handover.
• Coordinate for proposals / quotations and follow up after meetings, site visits and quotation submission.
• Capture client feedback and ensure timely next actions.

6. Negotiation & Closure

• Participate in commercial discussions and negotiate within approved commercial guidelines.
• Resolve commercial and service-related concerns and drive opportunities towards quotation approval, PO / WO generation and final closure.
• Maintain clear visibility of expected closures and closure timelines.

7. Sales Performance & Reporting

• Achieve assigned pipeline, conversion and revenue targets.
• Maintain accurate closure forecasts and provide clear updates on active, delayed, won and lost opportunities.
• Participate in sales reviews and morning huddles.

Qualifications & Experience:

• 2–3 years of B2B / Inside Sales experience.
• Strong understanding of CRM and pipeline management.
• Excellent follow-up and lead nurturing discipline.
• Ability to understand client requirements and buying intent.
• Strong objection-handling capability and confidence in commercial discussions.
• Experience in negotiation and taking opportunities towards closure.
• Experience in Facility Management, HVAC, Technical Services or similar B2B services will be preferred.