Inside Sales Executive

MEDIKABAZAAR

JOB DESCRIPTION

Executive Inside Sales

Division

Inside Sales

Department

Inside Sales

Grade

Sr. Executive

Career Path

Sr. Executive Asst. Manager Manager Sr. Manager AGM

Purpose

The Inside Sales Executive plays a fundamental role in executing Medikabazaar's customer acquisition and revenue growth objectives.

This role is for talented, competitive Inside Sales professionals who can generate interest, qualify prospects, and close sales.

Core Tasks & Responsibilities

• Drive new sales opportunities through inbound lead follow-up and outbound cold-call prospecting, with leads sourced via webinars, email promotions, trade shows/events, web enquiries, phone enquiries, and other campaigns
• Understand customer needs and requirements
• Identify and close opportunities with existing customers
• Build relationships with proactive account management to increase customer contact
• Facilitate qualified opportunities to the appropriate product/category specialists for further technical discussion and closure
• Conduct effective online demos for prospects as required
• Close sales and achieve quarterly quotas
• Participate in ad-hoc sales campaigns, trade shows/events, and programs to generate new prospects and opportunities

Job Holder Requirements

• 3–5 years of extensive experience in Digital Sales / Inside Sales
• Sector background: ideally Healthcare companies; preference for B2B Inside Sales experience in KPO/BPO
• Prior responsibilities should include: tele-sales, cold calling, outbound sales, lead generation, managing international leads, and remote web support
• Proficient with Internet Explorer/Chrome and MS Office (Excel, Word, PowerPoint, Outlook)
• CRM experience preferred
• Excellent verbal and written communication skills
• Strong listening and presentation skills
• Disciplined in maintaining daily reports
• Proactive, with an aptitude for meeting aggressive deadlines
• Language proficiency: fluent in English, Hindi, and one additional Indian language (zonal roles may require a specific regional language)

Behavioural Competencies

• Strong communication skills and self-confidence
• Result-oriented with strong influencing and negotiation ability
• Relationship building and excellent interpersonal skills
• Ability to work under pressure and handle multiple tasks
• Comfortable toggling between several programs without feeling overwhelmed
• Strong organization and time management skills
• Able to sit for 8+ hours a day handling inbound/outbound calls

Educational Qualification

• Graduation: Any degree
• Post-graduation: Preferred, not mandatory

Track Record

• Consistent and proven performance in previous assignments
• A professional, self-driven, and enthusiastic person able to thrive in an exciting, rewarding, and competitive environment
• Obsessed with making things better and adaptive to change
• A self-starter with a proven track record
• A good team player