Inside Sales Executive

Function: Marketing & Branding

Designation: Inside Sales Executive

Open Positions: 03

Location: Hyderabad

About Keus

Keus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious smart home experience that is seamless and beyond compare.

Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in

innovation.

We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating not only to meet but redefine global standards.

Keus is on an ambitious path of expansion, with 2024 marking our entry into the thriving markets of Mumbai, Bangalore, Pune, and Delhi. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach.

Discover more about our vision and offerings:

● Visit our website: www.keus.in

● Watch us on YouTube: KeusSmartHome

● Follow us on Instagram: @keussmarthome

Join us in shaping the future of luxurious Smart living.

Position Overview:

The inside sales executive will be responsible for reaching out to all digital leads convert them to Prospect leads through insightful conversations. (Be a consultative sales expert, guiding customers to the perfect home automation solution and inviting them to experience the future) Manage CRM and ensure our data is top-notch.

Key Responsibilities

Lead Response & Follow-up Discipline

• Respond to every inbound enquiry from Digital Marketing, Website, WhatsApp, Phone Calls, Chatbot and Referrals within the right response time frame.

• Every fresh lead must be dialled immediately, as soon as it reflects in the CRM

• Speed is critical to conversion.

• Ensure timely follow-up is scheduled and honoured whenever a client has asked for a callback.

Customer Consultation

• Build trust through consultative conversations, never scripted selling.

• Understand project stage, property type & size, interiors timeline, decision makers, and customer aspirations.

Product Education

• Introduce customers to KEUS Smart Home Automation and Architectural Lighting solutions. Explain the product and solution in detail.

• Create genuine curiosity about smart living and answer queries with confidence.

Lead Qualification

• Qualify customers on project readiness, property size, ownership, budget alignment and timeline. Record complete,

accurate information in CRM.

• Experience Centre Demo Conversion: Position the Experience Centre as the most valuable step before finalising interiors. Handle objections with professionalism, never pressure. Schedule demos around customer and consultant availability. Send confirmations and reminders by call and WhatsApp; follow up until the visit happens.

Sales Coordination

• Share customer requirements, discussion history and qualification notes with the assigned Sales Consultant.

• Ensure a smooth, well-briefed handover before every demo.

CRM & Reporting

• Maintain accurate CRM updates, follow-up schedules, and daily activity reports.

• Participate in daily and weekly performance reviews.

Key Measures of Success

• Lead to demo conversion: Respond to all online leads and Direct calls on time and as per process.

• Ensure timely follow-up for all callback requests.

• Provide consultative sales approach

• Ensure the lead conversion + Demos target is met

• Manage, maintain, and analyse DM leads data for gaining proper insights.

Key Competencies

• Communication (written & verbal)

• Client Relationship Management

• Prospecting & Lead Qualification

• Customer Service

• Time Management & Organization

• Data Analysis & CRM Proficiency

Qualifications

• Bachelor's or Master's in Communication or Business Administration.

Keus Culture:

Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution.

What Keus Offers:

• The opportunity to be at the forefront of the home automation industry, working with high-end clientele.

• A dynamic and supportive work environment that values innovation and creativity.

• Competitive salary, commission structure, and benefits.

• Professional growth opportunities in a rapidly expanding company.

Keus is an Equal Opportunity Employer; We celebrate diversity and are committed to creating an inclusive environment for all employees.