Inside Sales Executive

Role Overview:

As an Inside Sales Executive, you will be responsible for driving sales through outbound and inbound channels, connecting with prospective clients, understanding their business challenges, and positioning the right Zoho solutions. The ideal candidate should have strong communication skills, a consultative approach to selling, and the ability to work towards monthly sales and revenue targets.

Key Responsibilities:

• Generate new business opportunities through cold calling, email campaigns, LinkedIn, referrals, and other outbound channels.
• Follow up with inbound leads and convert them into qualified sales opportunities.
• Understand prospect's business requirements, challenges, and existing processes.
• Identify relevant Zoho applications and solutions based on customer requirements.
• Conduct initial discovery calls and product discussions with prospects.
• Coordinate with the Pre-Sales / Functional / Implementation team for detailed product demos and solution discussions.
• Maintain accurate lead, opportunity, follow-up, and sales activity records in Zoho CRM.
• Track the sales pipeline and ensure timely movement of opportunities through different stages.
• Meet assigned monthly/quarterly lead generation, conversion, and revenue targets.
• Participate in sales meetings, reviews, and pipeline discussions.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration, Marketing, Commerce, IT, or a related field.
• 2-4 years of experience in inside sales, B2B sales, SaaS sales, or IT services sales.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation, and persuasion skills.
• Ability to understand customer requirements and identify suitable solutions.
• Comfortable with cold calling and outbound sales activities.
• Strong follow-up and relationship-building skills.
• Target-oriented with a strong focus on achieving sales goals.
• Good working knowledge of CRM systems.
• Ability to learn SaaS products and business applications quickly.

Ideal Candidate:

We are looking for someone who is confident, proactive, curious, and hungry to learn. If you enjoy speaking with businesses, understanding their challenges, finding the right technology solution, and converting conversations into meaningful business opportunities, this role could be a great fit for you.

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