Inside Sales Executive

We are looking for a dynamic and target-oriented Inside Sales Executive to generate business opportunities for our IT Services, IT Infrastructure and Facility Management Services (FMS).

The candidate should have excellent communication skills, strong lead-generation capabilities, and the ability to connect with prospects, understand their requirements, schedule meetings and support the sales team in converting opportunities.

Key Responsibilities

• Generate qualified leads through cold calling, email campaigns, LinkedIn and online research.
• Identify new business opportunities for IT Services, FMS and Managed Services.
• Connect with prospective customers and understand their business and IT requirements.
• Make outbound calls and conduct initial discussions with potential customers.
• Schedule meetings and demos for the Sales / Presales teams.
• Promote services such as:
• IT Infrastructure Services
• Facility Management Services (FMS)
• Managed IT Services
• AMC / Annual Maintenance Services
• Desktop & End User Support
• Network & Server Support
• Helpdesk / Service Desk Services
• Cloud and IT Support Services
• Maintain regular follow-ups with prospects and develop strong customer relationships.
• Coordinate with Sales, Presales, Technical and Operations teams.
• Prepare and share company profiles, service presentations, proposals and quotations.
• Maintain accurate lead and opportunity information in the CRM.
• Achieve monthly and quarterly lead-generation and sales targets.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and convincing skills.
• Good cold-calling and lead-generation experience.
• Ability to understand customer requirements and explain IT services effectively.
• Strong follow-up and relationship-building skills.
• Target-oriented and self-motivated.
• Good knowledge of MS Office, LinkedIn and CRM tools.
• Prior experience in IT Services / IT Infrastructure / FMS / B2B Sales will be preferred.

Qualification & Experience

• Any Bachelor's degree.
• 25 years of experience in Inside Sales, IT Sales, Business Development or IT Services Sales.
• Candidates with relevant IT Services/FMS sales experience will be preferred.