Inside Sales Executive

Key Responsibilities

• Generate and qualify leads through outbound calls, emails, LinkedIn, and other channels.
• Understand customer requirements and identify sales opportunities.
• Schedule product demos and meetings for the Account Management team.
• Present Pallet's value proposition and key product features to prospective customers.
• Follow up with leads and nurture them throughout the sales cycle.
• Maintain accurate customer records and activity logs in CRM tools.
• Collaborate with Marketing, Product, and Customer Success teams to improve customer engagement.
• Stay updated on retail industry trends, competitor offerings, and SaaS solutions.
• Consistently achieve daily, weekly, and monthly lead generation and sales targets.

Qualifications

• Bachelor's degree in Business, Commerce, Marketing, Management, or a related field.
• Experience in Inside Sales, Business Development, or Customer Support are welcome to apply.
• Strong interest in sales, technology, and the retail ecosystem.
• Excellent verbal and written communication skills.
• Self-motivated, eager to learn, and comfortable working in a target-driven environment.
• Basic knowledge of CRM tools (Salesforce, HubSpot, Zoho CRM, etc.) is an added advantage.
• Strong interpersonal and relationship-building skills.

Preferred Skills

• Good negotiation and persuasion skills.
• Strong problem-solving and customer-centric approach.
• Ability to handle objections and build rapport with customers.
• Comfortable using MS Office/Google Workspace.
• Ability to multitask in a fast-paced startup environment.