Inside Sales Executive

Role & Responsibilities

• Handle inbound and outbound calls to generate and convert leads into sales.
• Understand customer requirements and recommend suitable products/services.
• Follow up with prospects through calls, WhatsApp, and email to drive conversions.
• Maintain strong relationships with existing and potential customers.
• Achieve daily, weekly, and monthly sales targets.
• Manage the complete sales cycle from lead generation to closure.
• Maintain accurate records of leads, customer interactions, and sales activities in CRM.
• Coordinate with internal teams to ensure smooth order processing and customer support.
• Identify customer needs, handle objections, and provide effective solutions.
• Prepare regular sales reports and share updates with the reporting manager.

Preferred Candidate Profile

• Graduate in any discipline with 16 years of experience in Inside Sales / Telesales / Business Development.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and relationship-building abilities.
• Target-oriented with a strong focus on sales conversion.
• Comfortable making a high volume of calls and following up with customers.
• Basic knowledge of CRM, MS Excel, WhatsApp, and email communication.
• Good problem-solving skills and a customer-focused approach.
• Candidates from Logistics, E-commerce, B2B/B2C, or related industries will be preferred.
• Immediate joiners or candidates with a short notice period will be preferred.