Inside Sales Executive DNISSH20

Job Summary

Role Summary: We're looking for an Inside Sales Specialist / Admissions Counsellor who is extremely customer centric and is excited by the challenges of a new emerging business environment. As an Admissions Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Responsibilities

• Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities
• Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.
• Identifying references through the existing customer base to increase the sales pipeline
• Details pertaining to lead discussions & conversion should be updated real-time on CRM (Lead squared) software
• Responsible for adherence of the inside sales process, tools and data management.
• Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiation in order to generate Sales Revenue.
• Want to maintain effective communication till the time the learner is onboard

Job Details

• Role: Admission Counsellor/ Inside Sales
• Mode: WFO (Work from Office)
• Industry Type: EdTech / E-Learning
• Functional Area: Sales & Business Development
• Employment Type: Full Time, Permanent
• Role Category: BD / Sales

Education

• UG: Any Graduate
• PG: Post Graduate

Key Skills

• B2C Sales
• Admission Counselling
• Pressure Handling Planning Skills
• Convincing Power
• Target Orientation
• Public Speaking
• Presentation Skills
• inside sales
• Interpersonal Skills

Requirements

• Excellent written and spoken communication skills (English proficiency).
• Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
• Approachable and vibrant personality.
• Ability to approach any situation with patience and very strong empathy.
• Passion to deliver the highest levels of customer service at all times.
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
• Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.

Benefits

• Flexible paid Time off
• Remote Work Flexibility
• Adjustable Work Hours
• Retention Bonus
• Pay Raise
• Achievement Award