Inside Sales Coordinator

Position: Back office Coordinator/ Customer service

Qualification: Graduate

Mandatory Skills: Good Communicaiton in english, experience of telecalling

Job Location: Rajpath Club, S G Highway, Ahmedabad

Experience: 1-2 yrs

Salary: 20 K p.m. CTC

Joining: Immediately

1. Handle day-to-day back-office coordination and administrative activities.
2. Make regular outbound calls to existing and prospective clients.
3. Follow up with clients regarding enquiries, requirements, quotations, payments, and pending activities.
4. Maintain accurate client databases, records, MIS reports, and documentation.
5. Coordinate with the sales, accounts, operations, and other internal departments.
6. Respond to client queries professionally through phone, WhatsApp, and email.
7. Prepare quotations, invoices, reports, proposals, and other required documents.
8. Track client enquiries and ensure timely follow-up until closure.
9. Maintain daily calling and follow-up reports.
10. Update CRM/Excel and ensure all client information is properly recorded.
11. Schedule meetings and coordinate appointments with clients and the sales team.
12. Build and maintain positive relationships with existing clients.
13. Assist the management/team with routine office coordination and reporting.
14. Ensure timely completion of assigned administrative and coordination tasks.
15. Handle confidential client and company information responsibly.

Required Skills

• Excellent communication and interpersonal skills.
• Good English and Hindi/Gujarati communication.
• Confident and professional telephone manner.
• Good knowledge of MS Office, Excel, Word, Email, and WhatsApp.
• Strong follow-up and coordination skills.
• Good organizational and time-management abilities.
• Ability to handle multiple tasks and maintain accurate records.
• Positive attitude and willingness to learn.