Inside Sales Associate

As an Inside Sales Associate, you will be the voice of our company. You are the first point of contact for potential customers, responsible for demonstrating the value of our product and driving our growth engine. You will be instrumental in converting leads into loyal users, managing the entire initial customer journey from first call to successful onboarding.

Responsibilities:

• Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring presentations to meet specific customer needs and address queries effectively.
• Initiate inbound calls to identify potential customers from leads, implementing follow-up procedures to nurture leads and convert them into active customers.
• Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.
• Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.
• Report customer feedback, suggestions, and market insights for continuous improvement.

Requirements:

• Excellent Communication and Presentation Skills: High confidence to conduct product demonstrations and effectively articulate the value of the platform.
• Strong Interpersonal Skills: A natural relationship-builder capable of managing customer interactions with empathy and professionalism.
• Goal-Oriented: Highly driven by targets and motivated to convert leads into active customers.