Inside Sales Associate

JOB DESCRIPTION

Designation- Inside Sales Specialist

Location- Gurgaon

COMPANY INFORMATION

We are a fast-growing brand in the body contouring and aesthetic services industry, offering advanced treatments such as Laser Hair Reduction, Cryolipolysis, HiFU, EMS and IV Drip Therapy. We are committed to delivering innovative, high-quality, and results-driven wellness solutions in a professional and client-focused environment.

ROLE OVERVIEW

We are seeking self-driven and sales-focused professionals to join our team. The ideal candidate should

have proven experience in healthcare or wellness sales, strong communication and negotiation skills,

and a passion for delivering exceptional client experiences. This role involves managing inbound and

outbound calls, converting leads into confirmed appointments, and supporting daily operations.

Key Responsibilities:

• Handle daily inbound and outbound calls with potential and existing clients to promote body

contouring and aesthetic services.

• Convert leads into consultations or service bookings through effective communication and

personalized engagement.

• Understand customer needs and recommend suitable treatment plans or packages.
• Maintain accurate and updated client information and follow-up logs in the CRM system.
• Coordinate with clinic staff and management to ensure smooth client flow and service delivery.
• Track and manage inventory levels to ensure readiness for scheduled services.
• Support manpower coordination by aligning appointments with available resources and

specialists.

• Achieve individual sales targets and contribute to the centers overall performance goals.
• Deliver excellent customer experience by ensuring timely follow-ups, service feedback, and

relationship management.

• Maintain awareness of market trends, competitor offerings, and promotional activities.

Qualifications and Skills:

• Bachelor’s degree in Business, Marketing, Healthcare, or a related field.
• Hands-on experience in inside sales, telesales. or telemarketing preferably in the healthcare,

beauty, aesthetics, or wellness industry, added advantage

• Proven ability to meet or exceed sales and customer satisfaction targets.
• Strong verbal communication and active listening skills.
• Excellent negotiation and client-handling abilities.
• Familiarity with CRM tools and basic inventory management systems.
• Organized, self-driven, and goal-oriented with a customer-first approach.
• Professional demeanor and ability to maintain confidentiality.