Inside Sales Associate

About Teleport: Teleport is a tech-driven Visa processing platform, that simplifies, digitizes, and accelerates international visa applications for outbound travelers

Job Overview: We are looking for a dedicated Inside Sales Associate to join our team. In this role, you will be responsible for managing the top-of-funnel interactions with our potential users. You will act as the bridge between our customers and our product, ensuring every lead is nurtured and every query is resolved with precision.

Key Responsibilities:

• Lead Conversion: Initiate outbound calls to potential leads, clearly communicating the value proposition of Teleport's services to drive conversions.
• Query Management: Promptly and professionally attend to inbound customer queries, providing accurate information and resolving concerns.
• CRM Management: Maintain detailed and accurate records of all customer interactions, lead statuses, and follow-ups within our CRM system.
• Target Achievement: Take ownership of assigned sales targets and daily KPI metrics, actively working to meet and exceed them. 

Ideal Candidate Profile:

• Excellent Communicator: Strong verbal and written communication skills with the ability to articulate complex processes simply.
• Customer-Centric: Demonstrates deep customer empathy and a genuine desire to help users navigate their travel requirements.
• Resilient & Calm: Exhibits the ability to remain composed and professional under pressure or when handling urgent customer situations.
• Adaptable: Thrives in a fast-paced environment and is quick to learn new tools, processes, and product updates.
• People Person: Genuinely enjoys interacting with people and building rapport over the phone. 

What You Get:

• Hands-on experience with Sales process & CRM tools.
• Mentorship from industry leaders in Travel Tech

Location : HSR Layout, Bengaluru, Karnataka 

Working Timings : Mon-Fri (10:00 Am – 07:00 Pm) & Sat (10:00 Am – 06:00 Pm)