Infrastructure - Windows 365 / Intune / MECM Customer Engineer
Sonata Software · Bengaluru · onsite · Posted 62d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Infrastructure Windows 365 / InTune / MECM Customer Engineer
ABOUT SONATA SOFTWARE
Sonata Software, with over $1.2Billion Revenue, is a leading AI-first Modernization Engineering company,powered by our unique PlatformationTM framework. Our 6400+ AI Engineers arehelping enterprises transform from systems to intelligent business platformsleveraging partner ecosystem to drive speed, efficiency and growth. Our bouquetof Modernization Engineering Services with AI -first approach cuts acrossCloud, Data, AI, Dynamics, Test Automation, and Managed Services.
Sonatas AI-led modernization isenabled by a powerful suite of proprietary tools and assets. At the core is theHarmoni.AI Enterprise Platform, which includes AgentBridge-agovernance and observability framework; Agent Builder-a developmenttoolkit for fungible agents integrated into enterprise systems; and the AgentMarketplace-an internal ecosystem for modular, reusable agents.
Headquartered in Bengaluru,India, Sonata Software has a strong global presence, including key regions US,UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) Nordics (Finland). We are a trusted partner of Fortune 500 companies in Banking,Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media,and Technology; and Retail, Manufacturing and Distribution space.
Deep collaborations with partnerslike Microsoft, AWS, Salesforce, and Snowflake strengthen our ability todeliver cutting-edge AI solutions. Our 30+years of partnership with Microsoft,and being part of the elite Microsoft Inner Circle, places us among the top 1%of global Microsoft partners. Sonata is now among the first companies to earnthe Microsoft Frontier Partner Badge Also; Sonata Software is proud toachieve AWS Premier Tier Status in the AWS Partner Network.
Job Title: Infrastructure Windows 365 / Intune / MECM Customer Engineer
Location: Bangalore/Hyderabad
Duration: Full Time
Experience level: 8-20 years
We are looking for a highlyskilled Infrastructure Windows 365 / Intune / MECM Customer Engineer tojoin our team. This role involves working directly with our Microsoft customersto provide strategic and proactive assistance. The ideal candidate will haveextensive experience in managing and supporting Windows Client environments anda strong understanding of hybrid infrastructures and cloud technologies.
Key Responsibilities:
The Win365 / MECM (akaSCCM)/Intune Customer Engineer will work directly with customers, as aconsultant and technical advisor to:
Design, Deploy, Review and Assess the health ofthe infrastructure and clients around Windows 365 service and associatedconfiguration management requirements of these services
Upgrade, update and maintain the Win365environment
Troubleshoot issues with infrastructure andclients
Tune and optimize for performance
Assist with reporting
Assist in setting up Management with Intune
Assist in planning, reviewing and troubleshootingSoftware Updates feature
Assist in planning, reviewing and troubleshootingTask Sequences
Provide training in all areas of Win365 and itsongoing management to ensure customer goals are met
Ideal candidate experience:
8+ years working as a depth expert and technologyowner or consultant around virtual desktop infrastructure and modern endpointmanagement
Ability to present to multiple levels of customerleadership.
Ability to act as a consultant and architect formultiple customers.
Win365/Windows Desktop using associated modernmanagement tooling
Package/Application creation
Desktop OS Upgrades using different approaches
Intune and Co-Management experience
SSRS Reporting and/or PowerBI experience
PowerShell scripting
Deep level knowledge in at least3 of the above categories
Technical Skills Requirements:Microsoft Win365/VDI/ Endpoint Configuration Manager
Broad knowledge of ALL the MECMareas below, with deep understanding of (at least) 4 of the following:
Infrastructure
Design
Deployment
Upgrades
Maintenance, Health, Tuning
Troubleshooting
Windows 365 and Desktop Upgrades
Software Updates
Compliance
Software Distribution
Security
Intune
SQL Server
Report Development
Network Troubleshooting
Related Skills:
Active Directory
DNS/Network
SQL Server
IIS
Certificates
Tools
SQL Profiler, PowerShell, Process Monitor
Why join Sonata Software
At Sonata, youll have anoutstanding opportunity. The chance to use your skills and imagination to pushthe boundaries of whats possible. To build never seen before solutions to someof the worlds toughest problems. Youll be challenged, but you will not bealone. Youll be joining a team of diverse innovators, all driven to go beyondthe status quo to craft what comes next.
Sonata Software is an EqualOpportunity Employer encouraging diversity in the workplace. All qualifiedapplicants will receive consideration for employment without regard to race,national origin, gender identity, age, religion, disability, sexual orientation,veteran status, marital status, or any other characteristics protected by law.
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Skills
AutomationCraftDNSActive Directoryconfiguration managemententerprise systemscloud technologiesamazon web servicesEndpointIntuneBankingdeploymentFrontierHealthcarecloudmaintenanceFinancial ServicescomplianceAi SolutionsArtificial Intelligence
About Sonata Software
Sonata Software
IT Services & Consulting
6.4k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
Sonata Software Limited is a leading Modernization engineering company, headquartered in Bangalore.
Industries
IT Services & Consulting
Employee ratings
1,480 reviews
3.4/ 5
Culture
3.3
Career growth
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Work-life
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