Infrastructure Manager
Civica India Pvt. Ltd. · Remote · remote · Posted 29d ago
Undisclosed8–13 yrsfulltimeSourced from
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About this role
Why youll love this role as an Infrastructure Manager at Civica
As an Infrastructure Manager within Civicas Infrastructure Services team, you will lead a geographically distributed team across the UK and India, responsible for delivering secure, resilient, scalable and cost-effective infrastructure services that underpin Civicas global operations. This is a critical leadership role for an experienced infrastructure professional who combines strong technical expertise with exceptional people management and delivery capabilities.
You will lead a team of Infrastructure Engineers and Senior Infrastructure Engineers, managing operational excellence, service reliability, infrastructure projects, and continuous improvement initiatives across a complex hybrid technology environment. Balancing strategic transformation programmes with day-to-day operational demands, you will ensure the business has the robust infrastructure foundation it needs to operate effectively every day.
This role offers the opportunity to play a key part in Civicas wider IT transformation journey, including major initiatives such as data centre exit programmes, cloud modernisation, infrastructure optimisation, automation and resilience improvements. You will also lead the delivery of cutting-edge infrastructure projects leveraging Microsoft Azure, Platform-as-a-Service (PaaS) technologies, containerised platforms and emerging AI-enabled infrastructure capabilities.
Your key responsibilities include :
- Lead and develop a geographically distributed Infrastructure team across the UK, India and APAC.
- Manage priorities, resources and delivery across projects, operations, incidents and escalations.
- Drive operational excellence across Azure, hybrid infrastructure, networking, storage, backup, monitoring, automation and resilience services.
- Lead critical infrastructure incident response, service recovery and continuous improvement initiatives.
- Ensure infrastructure services meet quality, security, governance and operational standards.
- Support cloud transformation, data centre exit, MA integration and infrastructure modernisation programmes.
- Promote automation, service optimisation, FinOps and capacity management best practices.
- Collaborate with Security, IAM, Network Services, Helpdesk and business stakeholders to deliver enterprise priorities.
- Manage team performance, capability development and workforce planning.
- Report on delivery progress, risks, dependencies and operational performance.
Your Essential competencies include:
- Leadership of remote and geographically distributed teams.
- Infrastructure delivery and operational management.
- Resource, project and capacity planning.
- Incident and escalation management.
- People leadership, coaching and performance development.
- Risk, dependency and stakeholder management.
- Continuous improvement and service quality focus.
- FinOps, optimisation and cost awareness.
- Strong communication and decision-making skills.
- Technical understanding of Azure and hybrid infrastructure environments.
Preferred Skills :
- Managing global infrastructure or cloud engineering teams across multiple time zones.
- Delivering infrastructure projects within fast-paced enterprise environments.
- Leading teams through transformation, migration, data centre exit or MA initiatives.
- Improving service reliability, operational maturity and engineering practices.
- Working with Security, Architecture, IAM and Operations teams to manage delivery and risk.
- Knowledge of FinOps, resilience, disaster recovery, backup and capacity planning.
- Hands-on experience with Azure, automation and platform services.
- Building high-performing, accountable and inclusive engineering teams.
Qualifications
- Significant experience leading Infrastructure, Cloud, Platform Engineering or IT Operations teams in enterprise environments.
- Proven success managing geographically distributed teams, operational services and project delivery.
- Strong experience in resource, capacity, risk and dependency management.
- Working knowledge of Azure, hybrid infrastructure, automation, resilience, disaster recovery and service management.
- Relevant cloud, infrastructure, management or project delivery certifications desirable.
Why youll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Heres what you can expect:
Were all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
Giving culture
- we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work-life balance based on individual needs.
Apply for this job - Become part of something special Do you see yourself in this role If so, then we would love to hear from you.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Automationcloud engineeringaws iamDisaster recoveryinfrastructure servicesIncident ResponseFinOpsCapacity managementGlobal OperationscloudArchitectureHelpdeskMicrosoft AzureInfrastructure ProjectsArtificial IntelligenceEscalation Management
About Civica India
Civica India Pvt. Ltd.
IT Services & Consulting
1.1k+
employees
2001
25 years old
London, England
GB
₹10.8L PA avg
Avg at Civica India
About
We’re a global company building smart software that helps improve public services
Industries
IT Services & ConsultingSoftware Product
Employee ratings
10 reviews
3.2/ 5
Culture
2.2
Career growth
1.3
Work-life
3.0
Employees rate it well for
Work-Life Balance37Company Culture34
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