Infrastructure & Facilities Support Professional

Job Summary


Responsibilities

• Infrastructure and facilities operations: Keep abreast of industries best practices in infrastructure/facilities management.
• Ensure standard guidelines and protocols are followed across region.
• Ensure delivery schedule, quantity, quality criteria are met.
• Partner with internal and external customer in designing and building workplace infrastructure-involves timely response to queries, ensuring payment to vendors on time, seek feedback on vendor performance.
• Manage the upkeep of equipment and supplies to meet health and safety standards.
• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments.
• Ensure maintenance of contract vehicles related records as per the ISO requirements and ensure maintenance of house-keeping, sanitary and cleaning of offices according to 5s workplace organization method.
• Engage in systematic execution of general administration jobs such as office area house-keeping, supply of tea and snacks, best utilization of pest control service.
• Ensure that facilities meet government regulations and environmental, health and security standards.
• Provide inputs into the design of a new building to ensure that facilities are able to be delivered in the most effective way.
• Extend support during EMC, Sports, Events, Wellness Centre activities and other employee welfare activities.
• Monitor canteen and coffee shop services, and enhance dining hall facilities and services.
• Ensure continuous monitoring and satisfactory execution of the service rendered by the guest house caterer in terms of quality of food, guest came and house keeping.
• Oversee and agree contracts and providers for services including security, parking, cleaning, catering, technology and so on.
• Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization.
• Ensure initiation and sensitization of the employees towards digitization and automation of the processes.
• Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization.

Requirements

• Self/Team Development: Self-Develop and update knowledge base to cater the organization need.

Key Skills

• Facilities management
• Vendor management
• ISO standards
• 5S workplace organization
• Health and safety standards
• Project planning and coordination
• Digitization and automation
• Business analytics tools
• Stakeholder management

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