Infrastructure Analyst

The Infrastructure Operations Engineer is monitoring and supporting WBD s Global platform infrastructure. Resources supporting this role are our Tier2 behind-the-scenes operations support team expected to have a versatile skill set both technically and personally with the ability to stay focused and continually develop as an experienced and skilled engineer. Reporting directly to and working with the IT Operations Manager and within a group of cross-technology Operations Engineers this role will need to have experience in leading difficult situations, staying calm, reacting quickly under pressure and being able to execute on the key responsibilities noted below. The Infrastructure Operations Engineer is also responsible for the upkeep, configuration, and reliable operation of infrastructure systems, and directs all aspects of an outage relating to the infrastructure and business applications. Participates in the layout design and installation of new systems or modification of existing systems. Identifies and resolves existing system deficiencies.

The position is part of a unified technical operations team that will consist of members from multiple disciplines to form a team capable of providing support to all WBD technical infrastructure and where relevant you will escalate to Tier 3 engineers across the globe. This exciting role has the scope for you to learn and progress into more complex engineering roles in the GT&O teams.

Working as part of a team of Tier 2 Operations Engineers and Cloud Engineers in our Krakow & Hyderabad operations centers, the role is responsible for providing support for 1st line (Tier 1) team & support of WBD s infrastructure maintenance, troubleshooting, Provisioning and Deprovisioning across multiple technology disciplines (VDI, Windows, Linux, DNS)

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. This last bit is about the guiding principles, and we hope they resonate with you and look forward to discussing them during your interview.

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

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