BENGALURU · FULLTIME
Infra Tech Support Practitioner
Accenture
Bengaluru · onsite · Posted 71d ago
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Undisclosed0–2 yrsfulltimeBengaluru
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Section · 01
About this role
THE WORK:
Explore opportunities to build knowledge and support the group while engaging in problem solving discussions
This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where challenges are addressed thoughtfully
Join us in this exciting journey and contribute to a dynamic and supportive workplace Ensure production systems are available and operating according to defined service level agreements Drive incident and outage resolution and maintain clear communication throughout the process Facilitate the restoration of service to the production environment efficiently and effectively Establish disaster recovery procedures to safeguard operational continuity Maintain data retention practices in alignment with organizational standards
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management A minimum of 0 of experience in relevant related skills Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills Beginner communication skills Intermediate organizational skills Beginner analytical thinking Intermediate customer service orientation
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE:
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Section · 02
Skills
Customer ServiceService Desk ManagementDisaster recoveryTech SupportCommunication Skills
Section · Company
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
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