GURUGRAM · FULLTIME
Infra Tech Support Practitioner
Accenture
Gurugram · onsite · Posted 71d ago
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Undisclosed2–5 yrsfulltimeGurugram
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Section · 01
About this role
THE WORK:
Discover the opportunity to contribute actively and independently while becoming a subject matter expert
You will participate in team discussions and contribute solutions to work-related challenges
This role will engage your skills in Service Desk Management, fostering a collaborative and solution-oriented environment
We look forward to welcoming your enthusiasm and dedication to making a meaningful impact Ensure production systems are available and operating according to defined Service Level Agreements Drive incident and outage resolution and maintain clear communication throughout the process Facilitate the restoration of service to the production environment efficiently and effectively Establish and maintain disaster recovery procedures to safeguard operational continuity Maintain data retention practices in alignment with organizational policies and standards
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Service Desk Management A minimum of 1 of experience in relevant related skills Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills Beginner communication skills Intermediate analytical thinking skills Beginner customer service skills Intermediate organizational skills
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE:
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Section · 02
Skills
Customer ServiceService Desk Managementsubject matter expertDisaster recoveryTech SupportCommunication Skills
Section · Company
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
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Career growth
2.8
Work-life
3.6
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