Infra Tech Support Practitioner
Accenture · Bengaluru · onsite · Posted 71d ago
Undisclosed5–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
THE WORK:
Discover the opportunity to lead with insight and collaboration
You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions
You will provide solutions to challenges for your immediate team and across multiple teams, fostering a supportive and dynamic environment
This role will embrace advanced expertise in Service Desk Management, inviting you to make a meaningful impact
Join us and be part of a journey where your contributions truly matter Ensure production systems are available and operating according to defined Service Level Agreements Drive incident and outage resolution while maintaining clear and timely communication Facilitate the restoration of service to the production environment efficiently and effectively Establish and maintain disaster recovery procedures to safeguard operational continuity Maintain data retention practices in alignment with organizational policies and standards
HERE'S WHAT YOU WILL NEED:
Advanced proficiency in Service Desk Management A minimum of 2 of experience in relevant related skills Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills Intermediate communication skills Beginner conflict resolution skills Advanced organizational skills Intermediate analytical thinking skills
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE:
Sourced from naukri
Skills
Service Desk ManagementDisaster recoveryTech SupportCommunication Skills
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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