Infra Tech Support Practitioner
Accenture · Bengaluru · onsite · Posted 71d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
THE WORK:
Discover the opportunity to engage deeply with dynamic problem-solving and collaborative discussions
You will perform independently and grow to become a subject matter expert while actively contributing to team conversations
Your involvement will help provide thoughtful solutions to work-related challenges, all within an environment that values your development and enthusiasm Ensure production systems are available and operating according to defined service level agreements Drive incident and outage resolution with clear and timely communication Facilitate the restoration of service to the production environment efficiently Establish and maintain disaster recovery procedures to safeguard operations Maintain data retention practices in alignment with organizational standards
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management Beginner proficiency in Service Desk Voice Support A minimum of 1 of experience in relevant related skills Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills Beginner knowledge of customer service principles Intermediate communication skills Beginner analytical thinking Intermediate adaptability
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE:
Sourced from naukri
Skills
Customer ServiceService Desk Managementsubject matter expertDisaster recoveryTech SupportCommunication SkillsoperationsVoice Support
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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