BENGALURU · FULLTIME
Infra Tech Support Practitioner
Accenture
Bengaluru · onsite · Posted 71d ago
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Undisclosed0–2 yrsfulltimeBengaluru
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Section · 01
About this role
THE WORK:
Explore opportunities to build knowledge and support the group while engaging in problem solving discussions
This role will involve developing expertise in Service Desk Management, fostering a collaborative environment where learning and contribution are valued
We warmly invite you to join us in this exciting journey of growth and shared success Ensure production systems are available and operating according to defined service level agreements Drive incident and outage resolution and maintain clear communication throughout the process Facilitate the restoration of service to the production environment efficiently and effectively Establish and maintain disaster recovery procedures to safeguard operational continuity Maintain data retention practices in alignment with organizational standards
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management Beginner proficiency in Service Desk Voice Support It is advantageous to have prior experience in relevant related skills Bachelor's Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in customer service Beginner proficiency in communication skills Intermediate proficiency in problem solving Beginner proficiency in time management Beginner proficiency in attention to detail
HERE'S WHAT YOU WILL NEED:
BONUS POINTS IF YOU HAVE:
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Section · 02
Skills
Customer ServiceService Desk ManagementDisaster recoveryTech SupportCommunication Skillstime managementVoice Support
Section · Company
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
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