Infra Tech Support Practitioner - French
Accenture · Gurugram · onsite · Posted 37d ago
Undisclosed4–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
THE WORK:
Discover the opportunity to contribute actively and independently while becoming a subject matter expert You will participate in team discussions and help provide solutions to work-related challenges This role embraces the essence of Service Desk Management, inviting you to grow and engage in a supportive and dynamic environment Join us and be part of a journey where your contributions truly matter
Ensure production systems are available and operating according to defined Service Level Agreements
Drive incident and outage resolution and maintain clear communication throughout the process
Facilitate the restoration of service to the production environment efficiently and effectively
Establish and maintain disaster recovery procedures to safeguard critical operations
Maintain data retention practices in alignment with organizational policies and standards
HERE''S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management
Advanced proficiency in French Language
A minimum of 1 of experience in relevant related skills
Bachelor''s Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills
Beginner communication skills
Intermediate analytical thinking
Beginner customer service orientation
Intermediate adaptability
Qualification
Discover the opportunity to contribute actively and independently while becoming a subject matter expert
Ensure production systems are available and operating according to defined Service Level Agreements
Drive incident and outage resolution and maintain clear communication throughout the process
Facilitate the restoration of service to the production environment efficiently and effectively
Establish and maintain disaster recovery procedures to safeguard critical operations
Maintain data retention practices in alignment with organizational policies and standards
HERE''S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management
Advanced proficiency in French Language
A minimum of 1 of experience in relevant related skills
Bachelor''s Degree in relevant field of studies
BONUS POINTS IF YOU HAVE:
Intermediate problem solving skills
Beginner communication skills
Intermediate analytical thinking
Beginner customer service orientation
Intermediate adaptability
Qualification
Sourced from naukri
Skills
Customer ServiceRecoverysubject matter expertDisaster recoveryCommunication Skillsoperations
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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