Infosys BPM Hiring for- Operation Manager - Bangalore

Greetings from Infosys BPM Ltd.,

We are hiring for Operations Manager for Bangalore.

Please find below Job Description for your reference:

• Job Location: Bengaluru
• Qualification: Degree in business, economics (Full Time)
• Total years of Experience: 8-10 Years relevant experience
• Notice Period: Immediate to 15 Days Only
• Shift: Flexible to work for any shift
• Work From Office is mandatory.

Note: we are looking for Operation Manager.

Key Responsibilities:

Strategic Priorities and Delivery:

• Translate the CEOs priorities and the banks strategic plan into a tracked set of initiatives, each with a clear owner, milestones, and measures.
• Run program management across the CEOs priority initiatives: integrated plans, dependencies, and RAID logs (risks, assumptions, issues, dependencies).
• Test reported status against evidence of progress, and escalate slippage and resourcing conflicts early with a recommended path.
• Lead or coordinate special projects on the CEOs behalf from scoping through delivery.

Operating Rhythm and Governance:

• Design and run the CEOs operating cadence: executive team meetings, priority reviews, and planning cycles.
• Own agendas, pre-reads, decision and action logs, and follow-up, tracking every commitment to closure.
• Coordinate preparation of board and board committee materials, ensuring they are complete, consistent, and on time.
• Maintain governance reporting that leads with what needs a decision.

CEO Preparation and Communications:

• Prepare briefing notes and meeting preparation for internal, board, regulatory, and external engagements.
• Draft or shape CEO communications, presentations, and messages to the organisation.
• Manage the flow of requests to the CEO: triage, route, or resolve, and make sure what does reach the CEO is decision-ready.

Cross-Functional Leadership and Alignment:

• Act as the CEOs connection point to the executive team and their direct reports, keeping priorities aligned across functions.
• Bring the right people together to resolve cross-functional blockers without needing the CEO in the room.
• Give the CEO an honest, unfiltered read on organisational health, emerging issues, and execution risk.
• Handle confidential and sensitive information with absolute discretion.

Experience & Qualifications:

Level and Tenure:

• Intermediate — Process Associate to Manager (PA–M).
• 8-10 years in a chief of staff, strategy, program management, management consulting, or executive office role, ideally in financial services or technology.
• Degree in business, economics, or a related discipline; an MBA is an asset.

Required Skills and Experience:

• Proven experience driving multiple concurrent cross-functional initiatives to delivery at senior level.
• Excellent executive-level written and verbal communication — able to turn complex material into a short, decision-ready brief.
• Sound judgement on what to escalate, what to resolve, and when to deliver bad news early. Assessed at interview through a case exercise.
• Ability to influence senior leaders without formal authority.
• Absolute discretion with confidential information.

Preferred:

• Experience in a regulated bank or financial institution, including exposure to board governance and regulator engagement.
• Management consulting or corporate strategy background.
• PMP, PRINCE2, or equivalent program management certification.
• French language proficiency.

If interested, please share your Updated Resume with below details to [email removed].

Name:

Email & Mobile Number:

Graduation:

Date Of Birth:

Post-Graduation: (If applicable):

Total experience:

Relevant experience:

Current/Previous Company name:

Current CTC:

Expected CTC:

Notice period:

Current location:

Thanks & Regards,

Infosys Recruitment Team.