Information Technology Program Manager

Key Responsibilities Program Leadership & Execution

• Manage comprehensive infrastructure and IT-related programs, ensuring effective planning, governance, coordination, and delivery across complex, interdependent initiatives.

• Define and maintain program roadmaps, strategic priorities, timelines, budgets, and resource allocations across multiple workstreams.

• Coordinate across site leads, engineering teams, security, and global delivery teams for successful execution.

• Ensure program-level alignment on timelines, budgets, dependencies, and scope across all projects.

• Drive executive-level visibility and stakeholder satisfaction throughout the program lifecycle.

• Leverage AI-driven insights to forecast program-level risks, dependencies, delivery trends, and financial impact.

• Manage cross-project dependencies, ensuring alignment across infrastructure, security, and business initiatives.

AI-Enabled Program Management

• Utilize AI-powered program management tools to improve planning accuracy, timeline forecasting, and workload optimization.

• Apply predictive analytics to identify schedule slippage, resource constraints, and delivery risks early.

• Use AI to generate status reports, executive summaries, and dashboards with databacked insights.

• Leverage AI for scenario modeling (what-if analysis) to support decision-making on scope, timelines, and resources.

• Promote responsible and compliant use of AI in program workflows, ensuring transparency and data security.

• Partner with engineering, security, and PMO teams to continuously enhance AI adoption in program delivery processes.

Required Skills & Experience

• Bachelor's or master's degree in IT, Computer Science, Engineering, or related field.

• 8+ years of experience in IT infrastructure project management, including 3+ years in program management.

• Strong expertise in risk management, dependency tracking, and resource allocation.

• Solid understanding of AI-assisted project management concepts (predictive planning, automation, analytics).

• Strong knowledge of ITIL 4 and PMP standards.

• Excellent communication, leadership, and stakeholder management skills.

• Proven experience leading cross-functional teams in matrixed organizations.

• Hands-on experience with cloud migrations and hybrid infrastructure environments.