Information Technology Infrastructure Team Lead

About the Company

Inventyv Software Services Pvt. Ltd. is committed to delivering innovative IT solutions that empower businesses to thrive in a digital world. Our mission is to provide exceptional service and foster a culture of collaboration, integrity, and continuous improvement.

About the Role

The role involves overseeing the installation, configuration, and maintenance of network systems, servers, and IT infrastructure while managing a team of system administrators to ensure high availability and minimal downtime.

Responsibilities

• Oversee the installation, configuration, and maintenance of network systems, servers, and IT infrastructure.
• Manage server provisioning, configuration, patching, and upgrades to ensure high availability and minimal downtime.
• Plan and lead infrastructure upgrades, migrations, and scaling initiatives.
• Implement and maintain 24/7 monitoring, alerting, and performance tuning for critical systems and services.
• Ensure all infrastructure activities comply with industry standards, data privacy laws and internal policies.
• Drive root-cause analysis and preventive actions to eliminate recurring issues.
• Collaborate closely with DevOps, Development, QA, Security and Product teams to align infrastructure roadmap with business needs.
• Lead, mentor, and manage a team of system administrators, including performance reviews, task delegation, and professional development.
• Foster a collaborative team culture, conduct regular one-on-ones, and ensure team alignment with company goals.
• Coordinate workload distribution, resolve conflicts, and promote knowledge sharing within the team.
• Ensure proper access control, periodic audits, and infrastructure documentation.

Required Skills

• Hands-on experience in the enterprise-level networking with extensive knowledge in routing, switching, TCP/IP protocols & load-balancing.
• Hands-on Experience in Linux OS environments including configuration and tuning.
• In-depth knowledge of Windows.
• Hands-on experience in server management and virtualization concepts.
• Solid understanding of networking, switches, firewalls, VPNs, DNS, and load balancers.
• Knowledge of data security and access control.
• Proven experience in leading and managing technical teams.
• Strong problem-solving and decision-making skills.
• Ability to handle pressure and manage critical incidents calmly.
• Experience in cloud technologies and services.
• Familiarity with automation tools and scripting.

Qualifications

• B.E. / B.Tech. / BCA / MCA / M.Tech. or Equivalent

Experience:

5+ Years in IT Infrastructure, including at least 1–2 years in a team lead or supervisory role