Information Technology Executive

Company Description Lucia Financial Services India is a trusted financial partner focused on helping individuals and families build stable, long-term wealth through transparent and personalized investment solutions. The company delivers technology-enabled financial planning and client-centric advisory services that support structured investment strategies and exclusive client-only plans. Headquartered in Bangalore, Lucia Finserv is a member of leading Indian exchanges including NSE, BSE, and MCX. With a strong emphasis on integrity, discipline, and financial education, Lucia empowers clients to make informed decisions and pursue consistent financial growth. The mission at Lucia is to transform financial journeys with clarity, confidence, and long-term success.
Role Description This is a full-time, on-site Information Technology Executive role based in Eluru. The Information Technology Executive will oversee daily IT operations, ensuring the smooth functioning of hardware, software, and network systems across the office. Responsibilities include providing technical support to team members, diagnosing and resolving IT issues, and managing user accounts, permissions, and data backups in line with security policies. The role involves monitoring network performance, coordinating with vendors and service providers, and implementing updates, patches, and system enhancements. The IT Executive will also assist in technology planning, maintain documentation of IT assets and procedures, and support compliance with relevant IT and data protection standards.
Qualifications

• Candidates should possess strong Troubleshooting and Technical Support skills to resolve hardware, software, and user issues efficiently.
• Candidates should possess Network Administration and IT Operations skills to manage infrastructure, monitor performance, and maintain system reliability.
• Candidates should possess broad Information Technology knowledge to support enterprise applications, security practices, and data management.
• Relevant bachelor's degree or diploma in Computer Science, Information Technology, or a related field.
• Experience in IT support or system administration, preferably in financial services or a regulated industry.
• Familiarity with cybersecurity principles, backup strategies, and compliance requirements for handling sensitive data.
• Strong communication, documentation, and stakeholder management abilities, with a proactive and solution-oriented mindset.