Information Technology Analyst

Location: Rohini, Sector 15, New Delhi

Work Mode: Onsite

Employment Type: Internship / Full-Time

We are looking for a responsible, technically sound, and proactive IT Analyst who can support our organization across website management, technical operations, business proposals, and research-related assignments.

The ideal candidate should be comfortable working in a dynamic environment and should have the ability to understand business requirements, independently research solutions, and provide practical technical support.

Key Responsibilities

• Manage and support the company's websites, web applications, and other digital platforms.
• Perform regular website updates, content changes, troubleshooting, testing, and technical maintenance.
• Assist with domain, hosting, website integrations, forms, databases, and other web-related requirements.
• Provide day-to-day IT and technical support to internal team members.
• Troubleshoot technical issues related to systems, software, websites, applications, and digital tools.
• Support internal teams in preparing technical proposals, business proposals, presentations, reports, and documentation.
• Conduct detailed market, competitor, industry, technology, and internet research based on business requirements.
• Research and evaluate new software, AI tools, automation solutions, platforms, and technologies that can improve business operations.
• Assist with data collection, organization, analysis, and maintenance of internal records and databases.
• Work with Microsoft Office, Google Workspace, CRM systems, online forms, spreadsheets, and other business applications.
• Coordinate with developers, vendors, and other external technical resources whenever required.
• Maintain proper documentation of website updates, technical processes, research findings, system requirements, and ongoing projects.
• Support management with various technology-driven and business improvement initiatives.

Required Skills

• Good practical understanding of websites and web technologies.
• Knowledge of website administration, hosting, domains, CMS platforms, and basic troubleshooting.
• Familiarity with WordPress or similar website management platforms.
• Basic knowledge of HTML, CSS, databases, APIs, or programming/scripting will be an advantage.
• Strong knowledge of Microsoft Office and Google Workspace, particularly Excel, Word, PowerPoint, Google Sheets, and Google Docs.
• Strong research, analytical, and problem-solving skills.
• Ability to prepare professional reports, documentation, and presentations.
• Good written and verbal communication skills.
• Ability to learn new technologies and tools quickly.
• Strong attention to detail and ability to manage multiple responsibilities.
• Ability to work independently as well as collaborate with different business teams.

Candidate Profile

• Bachelor's/Master's degree or pursuing a degree in Computer Science, Information Technology, BCA, MCA, Engineering, Information Systems, or a related field.
• Freshers and candidates with relevant experience may apply.
• Candidates with prior exposure to website management, technical support, research, automation, or business documentation will be preferred.
• Candidate should be proactive, dependable, and willing to take ownership of assigned responsibilities.

Work Location

This is a 100% onsite position.

Office Location: Rohini, Sector 15, New Delhi

Candidates must be comfortable working regularly from the office.

What We Are Looking For

We are looking for a versatile professional who can combine technical understanding with business support capabilities. The candidate should be equally comfortable managing a website, resolving a technical issue, conducting detailed research, assisting with a business proposal, or identifying a better technological solution for an internal requirement.

Interested candidates can apply through LinkedIn or share their updated resume for consideration.