Information Systems Engineer

Job Summary

Overview about business unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through pioneering technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By adopting the newest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of redefining our digital business and capturing new opportunities.

Summary: As an integral member of the Infrastructure Transition Team within our enterprise IT organization, you will provide comprehensive support and deliver end-to-end infrastructure services across cloud environments, operating systems, network, virtualization, and operational integrations. You will actively engage in project activities including feasibility analysis, scoping, scheduling, and task management. The role will contribute to the end-to-end infrastructure lifecycle, including server provisioning, onboarding, configuration, integration, migration, operational readiness, and secure decommissioning. A key focus will be eliminating repetitive manual activities through scripting, Infrastructure as Code, orchestration, and reusable automation solutions. This position requires close collaboration with Architecture, Operations, Security, IAM, Network, Cloud, Application, Project Management and Client teams to ensure that infrastructure solutions are technically sound, operationally ready, and aligned with measurable business outcomes. The ideal candidate will have hands-on experience delivering infrastructure solutions across hybrid cloud and on-premises environments, with strong expertise in automation, Infrastructure as Code (IaC), DevOps practices, and operational excellence. Clear and timely communication with users and management regarding the status of ongoing activities is vital to maintain transparency and ensure project success.

Responsibilities

• Provide engineering support for Windows and Linux platforms, ensuring secure, reliable, and scalable infrastructure operations.
• Lead server lifecycle management, including onboarding, integration, migration, and decommissioning, using automation to improve efficiency and reduce operational risk.
• Drive infrastructure automation and DevOps adoption through reusable solutions, scripting, Infrastructure as Code, and AI-assisted engineering tools (Microsoft Copilot, Cursor).
• Develop and maintain Infrastructure as Code (IaC) using Ansible, Python, Terraform, AWX, CloudFormation, and other tools across cloud and on-premises environments.
• Design and support hybrid-cloud solutions, enabling seamless modernization of legacy workloads and adoption of cloud-native services.
• Troubleshoot complex infrastructure and platform issues, optimizing performance, resilience, and service availability.
• Communicate effectively with partners, providing insight into project status, risks, dependencies, and delivery outcomes.
• Evaluate and implement emerging technologies to enhance system scalability, security, and cost-effectiveness.
• Identify, prioritize, and remediate infrastructure vulnerabilities while maintaining security and compliance standards.
• Manage and optimize multi-cloud (AWS, Azure, GCP) and on-premises infrastructure using automation, configuration management, and security standards.
• Define and enforce infrastructure management policies, procedures, and guidelines for both modern and legacy environments.
• Create and maintain SOPs, runbooks, and technical documentation in Confluence to support knowledge sharing and operational consistency.

Qualifications

• 2-5 years of experience in infrastructure engineering and technical delivery
• Strong hands-on experience supporting enterprise Windows and Linux environments.
• Hands-on experience with Infrastructure as Code (Terraform, Ansible, CloudFormation, AWX) and scripting using Python (preferred), PowerShell, or Bash.
• Solid experience with AWS and Azure cloud platforms; exposure to Google Cloud is desirable.
• Experience managing server lifecycle operations, including provisioning, onboarding, migration, and decommissioning.
• Understanding of operating system fundamentals including user and kernel space, memory management, shared libraries, file and network IO, Windows registry, software distribution, etc.
• Strong troubleshooting and problem-solving skills across cloud, hybrid, and on-premises environments.
• Experience using AI-assisted engineering tools such as Cursor, Microsoft Copilot, or similar technologies to improve automation, code development, troubleshooting, and documentation.
• Awareness of emerging infrastructure, cloud, automation, and AI technologies, with a commitment to continuous learning and innovation.
• Experience with the project lifecycle of network integrations, infrastructure build, data center builds, and/or network hardware refresh.
• Good communication, stakeholder management, and collaboration skills with the ability to work effectively in Agile and multi-functional environments.
• Self-motivated team player with a continuous learning approach and passion for automation and innovation.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.