Informatica PowerCenter Production Support Engineer

Educational Requirements

Bachelor of Engineering

Service Line

Data Analytics Unit

Responsibilities

• Provide L2/L3 production support for Informatica PowerCenter pipelines.
• Monitor ETL jobs, identify failures, and ensure timely resolution.
• Perform root cause analysis (RCA) and implement preventive measures.
• Work closely with business stakeholders and upstream/downstream teams.
• Handle incident, problem, and change requests via ServiceNow.
• Write and optimize SQL queries for data validation and troubleshooting.
• Perform Unix-level debugging and script execution.
• Ensure adherence to SLAs and support documentation.

Technical and Professional Requirements:

Primary Skills:

• Informatica PowerCenter
• SQL
• UNIX
• Production Support exposure

Secondary Skills (Good to Have):

• ServiceNow
• Azure Cloud (Basic knowledge preferred)

Preferred Skills:

• Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center